HVAC Service Manager
Comfort Experts, LLC.
Job Description
Job Description
Benefits:
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
- 401(k)
- Bonus based on performance
- Company car
- Company parties
- Dental insurance
- Vision insurance
- Leading a team of technicians to ensure timely and efficient completion of repairs, maintenance, and customer service
- Ensure processes & procedures are performed properly to ensure efficiency and customer satisfaction.
- Developing and implementing service schedules and procedures to optimize customer satisfaction and productivity
- Creating and presenting technical training programs for technicians
- Overseeing inventory management to ensure an adequate supply of equipment and parts
- Contribute to top line revenue by educating Technicians of all available accessories and services clients will benefit from.
- Coach service technicians on best practices to provide a top-level customer experience.
- Identify and ensure Technicians have the required minimum tools to perform their duties.
- Maintaining staffing levels and recruiting and hiring capable field technicians
- Monitoring employee performance and evaluating staff to determine training requirements
- Maintain operational excellence through invoice completion, inventory control, safety awareness, accurate reporting.
- Clean Driving Record
- Drug Free
- Reliable Transportation
- EPA Certified
- Experience with Service Titan
- Extremely reliable
- Ability to prioritize, manage multiple tasks, handle deadlines
- Excellent leadership skills and team mentality to enhance team productivity
- Experience with Excel / Word and be highly organized
- EXPERIENCE IS A MUST!
Equal Opportunity Employer & Veteran Supporter
Vacancy posted 19 days ago
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