General Manager

General Manager Opportunity

Servpro of Billings is adding a General Manager to our team! As the General Manager, you will be responsible for coordinating and overseeing the daily operations of the franchise. You'll hire, train, and develop the franchise employees, impacting their future as much as yours, while ensuring our customers and clients receive the highest quality of work and are excited to refer us to others!

Servpro of Billings offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development
• And more!

Key Responsibilities

• Ability to manage and monitor multiple operational divisions
• Create and maintain annual business plans and goals
• Develop annual company budget, including projected revenue, projected expenses, and desired profit margin
• Lead a team of managers as they respond to and manage restoration projects
• Ensure clear communication between customer and client to achieve the highest satisfaction possible
• Ensure job processes and procedures are followed, including safety training and guidelines
• Recruit, hire, train, and develop managers and staff

Position Requirements

• High school diploma/GED; Associates and/or Bachelors degree preferred
• 5+ years of management experience
• At least three years of restoration industry experience preferred
• IICRC certifications – WRT and ASD, Master designation a plus
• Experience in building a strong team with tangible leadership skills
• Strong process and results driven attitude
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents