Front Desk Coordinator
Madison Ophthalmology PLLC
Job Description
Job Description
Benefits:
- 401(k)
- Employee discounts
- Health insurance
- Paid time off
- Flexible schedule
Madison Ophthalmology PLLC is looking for a friendly and organized Front Desk Coordinator to be the welcoming face of our practice in New York, NY. This is a fantastic opportunity to join a dedicated eye care team where your customer service skills and attention to detail will make a real difference in the patient experience. Responsibilities:
- Greet and check in patients in a warm, professional manner
- Schedule, confirm, and manage patient appointments using practice management software
- Answer and route incoming phone calls, emails, and patient inquiries
- Verify insurance eligibility and collect patient co-pays and payments
- Maintain and update accurate patient records and demographic information
- Coordinate with clinical staff to ensure smooth patient flow throughout the office
- Handle medical records requests, referrals, and prior authorizations as needed
- 1+ years of front desk or administrative experience in a medical or healthcare setting preferred
- Familiarity with medical insurance verification and billing processes
- Proficiency with electronic health records (EHR) or practice management software
- Strong communication and interpersonal skills with a patient-first attitude
- Highly organized with the ability to multitask in a fast-paced environment
- Ophthalmology or specialty medical office experience is a plus
- High school diploma or equivalent required; associate's degree or higher preferred
Madison Ophthalmology PLLC is a trusted eye care practice serving patients in the heart of New York, NY, committed to delivering exceptional vision care with a personal touch. Our patients return to us time and again for our expertise, compassionate care, and welcoming environment. We pride ourselves on building a supportive team culture where every staff member plays a vital role in our patients' health and happiness.
Vacancy posted 22 days ago
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