Sexy Roman at the W Hotel - Lunch & Dinner Host

Job Description

Job Description

SEXY ROMANSituated in the W Hotel, Sexy Roman is a provocative modern Italian restaurant offering playfully balances artisanal, hand-crafted Italian cuisine with an electrifying atmosphere to ignite your party and seduce your senses. Alluring cocktails with a table-side martini cart, thoughtfully curated worldly wines, and a vibrant bar will keep the revelry going. Sexy Roman is more than a restaurant it is a big, bold and buzzing experience. This concept is brought to you by Alliance Hospitality Group, the masterminds behind FLINT By Baltaire in Phoenix, Baltaire Steakhouse in Los Angeles, and other notable restaurant concepts.  JOIN OUR TEAM IF. . . YOU ARE LOOKING FOR:Fun, vibrant atmosphere. Polished, sleek, high-end space.Work alongside a team of true hospitality professionals and culinary talents.A dynamic leadership team that celebrates you for your individuality.Supportive team and leadership. WHAT WE ARE LOOKING FOR:FunHospitableHard - workingPolishedEnthusiasticTeam PlayerPositive AttitudeMemory- makersProfessionalismDetail -orientedWarm and friendly demeanor.Ability to show warmth, empathy and hospitality through polished phone skills.Ability to handle a high-volume atmosphere while maintaining the highest level of service.Ability to keep up with business needs within the restaurantWork with spreadsheets to handle lost items, lost credit cards, messages for managers, complaints and large party requests.Make calls for the following day's reservations, noting any requests and confirming what we can offer guests.Being knowledgeable of all policies and procedures relevant to guests, and if no answer is available within the set parameters, taking down guest information to call them back.Field event and regular voicemails and complete event inquiries with guests over the phoneBe astutely aware of all aspects of OpenTable: how to make reservations, reservation waitlists, etc.Answer department telephone using correct greeting and telephone etiquette.Eagerness to develop food & beverage knowledge.Support the service team to ensure guest needs/requirements are met in a timely manner.Professional appearance and behavior at all times.Walk with graceful efficiency through the bar & dining room to assist with service demands.Able to maintain flexible work schedule including overtime as Must be available to work irregular hours, shifts, weekends, special events and holidays. IDEAL CANDIDATE WILL HAVE:A minimum of 1 year of experience in a service-oriented or administrative position within a customer-faced environment. High-volume, fine-dining host experience is ideal.Must have OpenTable experience.Strong customer service skills.High school graduate or equivalent vocational training certificate, college degree.Must be detail Ability to carry 3 hot plates comfortably and with grace.Must be a clear thinker, remaining calm and resolving problems using good judgment.Punctual, regular and reliable Strong communication skills and ability to understand and follow written and verbal instructions.Able to manage multiple tasks effectively and meet  PHYSICAL REQUIREMENTSThe physical requirements listed below are examples of those of the Host may need to perform in order to carry out essential job functions: Persons performing service in this position will exert 50 pounds of force frequently to lift, carry, push, pull, reaching with hands, stoop, kneel, or otherwise move objects.Ability to work in hot and cold environments.Ability to be on your feet for an entire shift.This type of work involves a combination of sitting, walking, and standing for periods of time.Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of this job. ALLIANCE HOSPITALITY GROUPOur MissionTo build relationships within our community by serving them with passion in a hospitable environment while providing food that is honest, consistent and fresh. What Makes Us UniqueYou would be joining a team of true restaurant hospitality professionals who are driven by quality, consistency and integrity with everything we do. We provide a positive, professional environment and constantly drive towards excellence. We value each individual team member and take a personalized approach to their growth. These same philosophies are carried through with our guests, vendors and everyone who we interact with. Alliance Hospitality Group is a growing company and we are looking for team members to grow with us. WE OFFER$18 - $22 per hourEmployee Dining BenefitsFree meal per shiftGrowth & Development opportunities