FVP, Product Management - Consumer Financial Platform

FVP, Product Management, Consumer Financial Platform

This position is based onsite at our headquarters in San Diego, CA. Irvine, Los Angeles, or Denver may also be considered. Remote work is not available. Axos was born digital, providing consumer banking services without any brick-and-mortar locations and has continued evolving since. The Axos Consumer Product team drives the vision and roadmap for this evolution and is adding an FVP, Product Management, Consumer Financial Platform to lead multiple mission-critical product domains across the Axos digital ecosystem. This role owns end-to-end product strategy and execution across the full consumer financial lifecycle, including:

• New Account Opening (self-service and proxy)
• Core Banking and Money Movement
• Personal Finance Management & Customer Engagement
• Investments (Self-Directed Brokerage, Robo-Advisory, and Crypto)

In this senior leadership role, the FVP will define and execute a unified product vision that delivers exceptional customer experiences while meeting business, regulatory, and operational objectives. This individual is accountable for product-market fit, performance against OKRs, and long-term platform scalability across all assigned product areas.

Key Areas of Ownership

Customer Lifecycle & Platform Scope

• Own the front-door experience for customer acquisition, including identity verification, KYC/KYB, fraud prevention, and conversion optimization
• Lead core banking experiences, including deposits, payments, money movement, and debit card management
• Drive ongoing engagement and financial value, including net-worth tracking, credit insights, wealth accumulation, and planning tools
• Oversee investment experiences, including brokerage, robo-advisory, and crypto offerings, ensuring customer trust, regulatory compliance, and performance alignment

Responsibilities

• Product Strategy: Define a unified product vision, approach, and multi-year roadmap that differentiates Axos across banking, investing, onboarding, and engagement
• Industry & Domain Expertise: Conduct competitive analysis and monitor trends across fintech, banking, financial planning, payments, fraud, identity, and investments to proactively identify innovation opportunities
• Executive Communication: Present product strategy, performance, and trade-offs to senior executives and align roadmaps with company-level priorities
• Execution at Scale: Lead large-scale, cross-platform initiatives in partnership with Technology, UX, Operations, Risk, Compliance, and Business stakeholders
• Go-to-Market Leadership: Drive GTM execution through cross-functional dependency alignment with Marketing, Sales, and Operations
• Experimentation & Optimization: Use A/B testing and data-driven experimentation to improve conversion, engagement, adoption, and retention
• Product Ownership & Metrics: Own reporting across adoption, funnel performance, usage, financial outcomes, and customer trust metrics
• Vendor & Partner Management: Manage vendor and partner relationships, including build-vs-buy decisions and ROI modeling
• People Leadership: Oversee multiple VPs and senior product leaders; responsible for talent development, succession planning, and performance management
• Operational Efficiency: Leverage AI and automation across product processes to improve speed, quality, and decision-making

Requirements:

• Bachelors degree
• 5–10+ years of product management, consulting, or related experience
• 3–5+ years of senior product leadership experience
• Demonstrated experience across one or more of the following domains:
• Consumer or business banking and payments
• New account opening, identity management, KYC/KYB, and fraud prevention
• Personal financial management, fintech, or financial planning tools
• Brokerage, robo-advisory, crypto, or securities-related products
• Experience leading geographically distributed teams
• Experience integrating AI capabilities into direct-to-consumer digital products
• Proven ownership of product KPIs and measurable business outcomes
• Strong analytics and reporting experience using tools such as Tableau, Pendo, or similar platforms

Key Knowledge, Skills, and Attributes

• Ability to generate a clear product vision and define a path to execution across complex, regulated domains
• Deep understanding of the Software Development Lifecycle
• Strong emotional intelligence and ability to lead highly cross-functional teams
• Passion for solving customer problems and building trusted digital financial experiences
• Excellent organizational skills with the ability to manage multiple strategic initiatives simultaneously
• Ability to adapt quickly and reprioritize in a fast-paced environment
• Exceptional work ethic with a strong bias toward ownership and accountability
• Excellent verbal and written communication skills for both technical and non-technical audiences

Axos Employee Benefits May Include:

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.