J.P. Morgan Wealth Management - Vice President Supervisory Manager - Chicago, IL, Plano, TX, Tempe, AZ and San Antonio, TX

Vice President Supervisory Manager

J.P. Morgan Wealth Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals while utilizing the latest technology and resources of the entire firm. Our Wealth Management teams develop deep, personal relationships with clients to provide goals-based financial planning advice and to deliver sophisticated products and solutions to meet their generational wealth management needs.

As a Vice President Supervisory Manager in J.P. Morgan Wealth Management, you will be responsible for managing complex, high risk escalations from end-to-end and outreach to the field and executive level stakeholders. You will ensure effective resolution of e-communication and transaction-related inquiries, manage trade correction reviews and approvals, and review and approve all incoming and outgoing correspondence across multiple lines of business.

Job Responsibilities

• Resolve e-communication and transaction-related inquiries effectively, and manage trade correction reviews and approvals.
• Review and approve all incoming and outgoing correspondence across multiple lines of business.
• Partner strategically with Field Management and Supervisory Managers to resolve exceptions and supervise registered personnel.
• Lead and implement business and firm-wide initiatives, overseeing day-to-day supervisory aspects of the business.
• Respond to Compliance, Supervision, and Audit Examination inquiries timely and effectively.
• Undertake project work and additional tasks as assigned by Central Supervision Management, including training newly hired team members.
• Escalate supervisory issues as necessary, providing relevant recommendations for appropriate actions.
• Review specific work items escalated internally by employees at various levels.
• Identify process improvements and drive change.
• Influence, articulate clearly, and align stakeholders to reach a final resolution.

Required qualifications, capabilities, and skills

• 7+ years in the securities and investment industry
• Has a deep understanding and experience of advisory services and a multitude of products and complex client accounts.
• Possesses Working knowledge of the US financial regulation framework including applicable FINRA rules.
• Strong knowledge and understanding of risk management and ability to work independently and make sound, risk-based decisions based on firm policy
• Demonstrates strong research, analytical and problem-solving skills that leads to the ability to analyze trends and patterns; identify and implements improvements or enhancements
• Ability to collaborate across multiple levels of supervision with strong interpersonal, verbal, & written communication skills while strong organization skills & attention to detail
• Proven ability to work in a dynamic team environment that is consistently evolving Strong time management skills in order to meet service level agreements and/or project deadlines
• Active and valid FINRA Series 7 and one or more of the following licenses are required to be considered for the role: FINRA Series 66 (63,65), 9/10 (4,24,53) FINRA Series 7, 66 (63,65), 9/10 (4,24,53), all licenses are required to perform all job duties associated with the role. If any of the licenses not already held, they must be obtained within 120 days of starting in the role as a condition of employment.

Preferred qualifications, capabilities, and skills

• Retail brokerage and/or annuity experience strongly preferred
• Bachelor's Degree preferred

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction.