Medical Assistant

Covenant Community Care is a faith-based, charitable, non-profit Community Health Center, providing medical, dental, and counseling health care services to the people of Metro Detroit. As a Federally Qualified Health Center (FQHC), we offer integrated health care services to everyone, regardless of their ability to pay.

Job Description:

The medical assistant assists physicians with direct patient care, and other areas as needed, carries out services as part of a comprehensive medical team and will serve to assure quality and efficiency.

Responsibilities:

• Assists physician with patient care, e.g. office visits, procedures, and sterilization of instruments
• Administers injections
• Draws blood and takes lab specimens
• Renders first aid as necessary
• Directs patients to appropriate setting, explaining and apologizing for any delays.
• Sets up, cleans and restocks patient rooms
• Communications with patients regarding laboratory results, appointments and hospital admissions
• Maintains inventory of supplies and assists with ordering supplies
• Fills in for front desk relief as needed
• Calls the pharmacy to confirm prescription refills
• Documents services delivered in a timely, accurate and prescribed manner, in compliance with the Covenant Community Care's Quality Assurance Plan
• Adheres to the Policies and Procedures, standards for service delivery and Code of Ethics established by Covenant Community Care, Inc.
• Serves on Covenant Community Care committees, working groups, and other bodies as assigned
• Willingness to uphold the Mission of Covenant Community Care- To show and share the love of God as seen in the good news of Jesus Christ by providing integrated, affordable and quality health care to those who need it most.
• Performs other duties as assigned by the team leader

Required Qualifications:

To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED
• Basic math skills - ability to convert weekly/monthly rates into annual rates

Preferred Qualifications:

• Prior experience working with Medicaid, Medicare, and other public healthcare plans preferred
• Prior experience working directly with patients or clients in a medical setting preferred
• Prior customer service experience preferred
• Maintains up to date BLS certification
• Completion of a technical program for medical assisting preferred
• Certified medical assistant highly desired
• Bi-lingual, English and Spanish (required for some clinics)

Position Criteria:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Service Orientation - Actively looking for ways to help people.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Dependable - Completing assigned tasks and commitments, available for work and meetings, punctual, committed to colleagues and staff.
• Efficient - tasks done in timely and accurate fashion, managing time, meeting objectives, prioritize and integrate change.
• Organized - desk/work station in order, detail oriented, can retrieve requested items, others can pick up staff member's work in their absence.
• Teamwork - assists others, supports others, committed to success of the organization, self- sacrificing, leads in areas of expertise,seeks help when needed, positive team spirit, opennessto others' views. Must be able to communicate and interact with coworkers.
• Professionalism - appearance and attitude are appropriate to duties, friendly, not joking or having personal conversations in front of patients-unless they are included; protecting patient privacy, no cell phone/social media use on duty, knowledge of where personal matters can be conducted

Job Type: Full-time

At Covenant we offer our employees:

• Comprehensive Benefit program
• Vacation, Sick, and Personal time (VSP)
• Paid holidays
• 401K
• Life insurance, long term and short term disability

All candidates must successfully complete a criminal background check, TB test, and education credentialing as part of the hiring process.