Hourly Manager

Position Summary:
The Hourly Manager supports the General Manager and Assistant Manager by leading shifts, maintaining service and food quality standards, and ensuring smooth front- and back-of-house operations. This role acts as Manager on Duty when senior leadership is not present and plays a key role in creating a positive, efficient, and guest-focused environment.

What You'll Do

• Lead and manage shifts, ensuring excellent guest service, food quality, and cleanliness standards.
• Supervise front- and back-of-house team members, providing coaching, direction, and support.
• Train and onboard new team members and reinforce service and safety standards.
• Manage labor during shifts to meet business needs and cost goals.
• Handle opening and closing procedures, including cash handling and deposits.
• Ensure compliance with health, safety, sanitation, and LAX security standards.
• Maintain inventory controls and reduce product loss.
• Step into any position as needed to support operations.
• Resolve guest concerns quickly and professionally.

What We're Looking For

• A positive, reliable leader who thrives in fast-paced, high-volume environments.
• Strong communication and delegation skills with a hands-on leadership style.
• Commitment to integrity, teamwork, and excellent guest experiences.
• Ability to remain calm and efficient during peak travel periods.

Qualifications

• Previous restaurant supervisory or management experience preferred.
• Must be able to work nights, weekends, and holidays.
• Comfortable using a POS system and handling cash.
• Able to lift up to 30 lbs and work in a high-temperature kitchen environment.
• Must meet all airport security and badging requirements.