HCBS Branch Manager

Job Location: WRIGHT DIRECTIONS - HAMPTON - HAMPTON, SC 29924 Position Type: Full Time Job Shift: Days Job Title: Branch Manager Location: Hampton (Full-Time, In-Office) Salary: $50,000 per year Benefits: Full Benefits Package About Us We are the largest Rehabilitative Behavioral Health Services (RBHS) provider in South Carolina, offering comprehensive mental health services, including therapy, behavioral health, and an array of mental health support programs. Our mission is to provide high-quality, accessible care to individuals and families in need. Position Overview We are seeking a highly motivated and detail-oriented Branch Manager to oversee operations at our Rock Hill, SC location. This leadership role requires a professional with a strong background in psychology, business, or a related field, who can effectively manage staff, client services, compliance, and financial oversight while ensuring operational excellence. Qualifications Master’s degree in Psychology, Business, or a related field. Experience in behavioral health, healthcare administration, or management preferred. Strong knowledge of Medicaid, insurance processes, and compliance regulations. Excellent leadership, organizational, and communication skills. Proficiency in Electronic Health Records (EHR) systems. Key Responsibilities Medicaid/Insurance and Client Oversight Conduct Medicaid and insurance eligibility checks. Manage master caseloads and trackers. Oversee client services and staff scheduling. Operations and Compliance Conduct DHEC and basic building maintenance checks. Ensure office cleanliness and compliance with safety protocols. Manage fire extinguisher checks, fire drills, and business licensing. Oversee adherence to RBHS manuals and CARF standards. Ensure proper manual modifiers for services and timely uploads to EHR. Financials, HR, and Utilization Monitor EBITDA and track utilization of units in EHR. Oversee branch budgeting and productivity metrics. Manage office supply orders and ensure cost-effective operations. Build and maintain community partnerships. Support HR functions, including approving time-off requests and ensuring office coverage. Manage service reauthorizations and ensure timely 90-day reviews and MHP assignments. Why Join Us? Be a part of a dynamic, growing organization making a significant impact in mental health services. Lead a dedicated team of professionals in a supportive and structured environment. Enjoy a comprehensive benefits package and opportunities for career advancement. Equal Employment Opportunity Wright Direction Family Service is committed to the principle of Equal Employment Opportunity for all employees and applicants. It isour policyto ensure that both current and prospective employees are affordedequal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordanceof local… Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. #J-18808-Ljbffr Wright Directions Family Services