Clinical Specialist | Urology - Sacral Neuromodulation | Miami / Ft. Lauderdale, FL

Location US-FL-Miami; US-FL-Ft. Lauderdale About the Role We’re looking for a driven, reliable, and experienced Clinical Specialist to assist their Area in meeting sales and patient service objectives by providing reliable technical, educational, operational and sales support. Axonics is seeking action‑driven candidates who will be accountable to meet our patient and customers’ expectations through reliability and quality in our products, processes, and systems. Responsibilities Establish, develop, and maintain positive business relationships with customers and patients. Provide clinical support in surgeries, troubleshooting, and follow‑ups in hospitals and clinics. Use clinical expertise, market & product knowledge to advance growth opportunities. Provide exceptional customer service to all customers. Educate customer staff on technical matters relating to Axonics products and therapies. Complete proper patient care documentation in Axonics Patient Care Management (PCM) system. Make and receive patient calls/text through Axonics PCM system; some calls can be after hours and on weekends. Partner with Area Director and Territory Managers to learn market dynamics and local customer motivations and needs; understand how Axonics products and solutions offer value to the patient. Contribute to the achievement of quarterly goals associated with specific initiatives at the Area and/or on a national level. Assist with education and training of new employees. Manage inventory provided for case coverage and trunk stock. Expedite the resolution of customer problems and complaints to maximize satisfaction. Coordinate sales and marketing efforts with team members and other departments. Visit accounts regularly to replenish literature and establish/maintain relationships with office staff. Work closely with Territory Managers to drive sales growth in target accounts and key areas. Actively participate in territory sales growth activities such as customer lunch and learns, community education sessions, advance practitioner seminars, quarterly business reviews, and other approved activities. Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. Keep abreast of best practices and promotional trends. Maintain high level of clinical, market, and product knowledge. Complete all assigned training in a timely manner. Continuously improve through feedback. Manage personal expenses per company expense policy and report monthly in Concur. Maintain proper credentials for hospital systems in area. Travel up to 50% to include some overnight travel in and out of market; work hours directly support case coverage and may vary week to week. Minimum Qualifications High school diploma, though bachelor’s degree highly preferred. Willingness to travel regionally to support clinical needs. Confidence and professionalism in high‑stakes clinical environments (ORs, clinics). Preferred Qualifications Bachelor’s degree preferred. A minimum of 3 years of clinical experience in the medical device industry or a minimum of 5 years of clinical experience in urology as an RN. Highly motivated and target‑driven with a proven track record. Excellent communication and negotiation skills. Prioritizing, time management and organizational skills. Ability to create and deliver presentations tailored to the audience needs. Relationship management skills and openness to feedback. Compensation The anticipated annualized base amount or range for this full‑time position will be $90,000 to $95,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non‑discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC. Actual compensation will be commensurate with demonstrable level of experience, training, pertinent education including licensure and certifications, and other relevant business or organizational needs. #J-18808-Ljbffr Boston Scientific