Membership Sales Associate

Membership Sales Associate

Hand & Stone Massage and Facial Spa is a national franchise specializing in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa St. Petersburg is seeking a membership sales associate. Our front desk associates are a critical link in ensuring that our customers' experience in-spa is nothing less than extraordinary!

Responsibilities:

• Provide excellent customer service to members and guests while fostering lasting relationships
• Detailed knowledge of spa services and enhancements
• Effectively communicate sales, promotions, and service options with clients
• Answer phones, schedule appointments, and upsell enhancements
• Conflict resolution
• Meet membership and gift card sales goals
• Attend membership training and webinars
• Ability to work alone and also with a team
• Assisting in overseeing the daily operations of the spa
• Light cleaning duties and laundry
• Punctuality and flexibility with hours, especially around holidays
• Maintain a positive and energetic attitude, no matter what!
• Perform various other duties as assigned

What's in it for you?

• Competitive compensation - hourly wage plus commission
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Ongoing training - we are always learning and improving
• Flexible hours - whether you are working part-time or full-time
• Positive and professional work environment - we strive to maintain a fun and engaging work environment. We hope you do too!
• Employee discounts - who wouldn't want discounts on massages and facials?

Qualifications:

• High school diploma
• Must be 18 years old or older
• Must be able to multi-task
• Organized, attention to detail, team player
• Basic computer skills
• Must be a strong team player with the ability to work independently with minimal supervision
• Sales experience 1+ years

Compensation: $15.00 - $17.00 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with flexible schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.