Operations Supervisor

Overview Ameripro Health is seeking an Operations Supervisor that will oversee daily EMS field operations in the absence of senior management. This role ensures adequate coverage, compliance with protocols, and operational efficiency while serving as a liaison between field staff and other departments. The position requires strong leadership, organizational skills, and the ability to respond to critical incidents when needed. Why Choose AmeriPro At AmeriPro Health, you are at the heart of everything we do! Thrive here with industry‑leading pay from day one, comprehensive benefits, clear career pathways, ongoing training, and a supportive environment where your expertise is valued. Powered by innovative, cutting‑edge technology and state‑of‑the‑art ambulances, you will have the tools to focus on what matters: saving lives and shaping the future of healthcare. Compensation & Benefits Competitive compensation Personal Time Off starting at 2 weeks and increasing with tenure Expansive benefit package including Medical, Dental, Vision, Short‑term Disability, Life, Accident, Critical Illness, and Hospital Indemnity Employer paid Basic Life and AD&D Employer $600 contribution to HSA with an HDHP 401(k) Employer Match of 50% up to first 6% of eligible compensation Employee Assistance Programs (EAP) $5,000 Tuition Reimbursement for Professional Development Opportunities for career advancement Flexible scheduling options Key Responsibilities Supervise day‑to‑day field operation employees in the absence of senior management. Ensure field employees have the required equipment to perform their duties. Serve as liaison for field staff to other departments (Training, CQI, Payroll, Human Resources, Billing, Communication). Prepare appropriate paperwork for mechanical breakdowns, accident investigation, exposures, daily shift activities, and other incidents. Maintain daily schedules and discrepancies. Maintain appropriate training records, maintenance records, and any required state‑specific records. Ensure all units have adequate supplies and that supplies are ordered. Ensure employees consistently adhere to policies, procedures, guidelines, directives, and standards. Ensure Patient Care Protocols are adhered to. Assist the Director in evaluating employee performance, maintain attendance records, and ensure employees keep required certifications. Monitor overall deployment and efficiency of the established system. Perform duties outlined in the Paramedic Job Description as required. Perform all functions in accordance with established financial and operational plans and goals related to cost effectiveness and efficient management. Respond to the scene of calls with crews, assume transport sector officer role, and coordinate ambulance transport in the event of a Mass Casualty Incident. First respond on calls that require home closest resource and meet mandatory response needs based on acuity (DOA, Multi‑System Trauma, Life‑Threatening Emergencies, etc.). Physical Requirements Regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Frequently required to stand and walk. Occasionally required to sit, climb, stand, or balance. Frequently lift and/or move up to 180 pounds and occasionally lift and/or move up to 300 pounds with assistance. Specific vision abilities: close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Qualifications Excellent organizational and leadership skills. Effective written and verbal communication skills, including proper spelling and grammar. Certification & Licensure Requirements Minimum of 2 years’ experience preferably in the EMS field. High school diploma, GED, or equivalent qualification. Current State Paramedic licensure in good standing. Current National Registry NREMT certification (if required by state). Current CPR, BLS, ACLS, PCC/PALS, PHTLS/BTLS certifications. Valid state driver’s license. FEMA IS Certifications (IS‑100, IS‑200, IS‑700, IS‑800). Current ventilator certification with required renewal every three years. Strong leadership skills and proven ability to collaborate in a team. Proficient verbal and written communication skills, with the ability to comprehend and execute instructions in English. Equal Opportunity Employer Statement AmeriPro Health is an equal employment opportunity employer. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local civil rights laws. AmeriPro Health supports veterans and provides reasonable accommodations for individuals with a disability. We are committed to maintaining a workplace free from harassment and retaliation. #J-18808-Ljbffr AmeriPro Health