Relationship Associate

Relationship Associate

The Relationship Associate (RA) partners with the Sales team to achieve loan production goals through the establishment and maintenance of ongoing business relationships with investors/borrowers. The RA supports the Sales Team in managing the pipeline, loan processes, and portfolio management.

Essential Functions include the following (other duties may be assigned):

• Manage pipeline by assisting Loan Officer and Relationship Manager in building sponsor and loan files, collecting conditions, managing loan processes, and communicating status to customers.
• Supports Sales Team throughout course of loan files, which may include follow-up with customers, collecting documents and serving as main internal point of contact for assigned loans.
• Basic loan structuring using knowledge of front-end guidance, underwriting requirements and loan products.
• Develop needs list based on review of the structure and Genesis underwriting requirements.
• Reviews files and looks for any "red flags" may be in loan documentation to ensure package is sufficient and complete.
• Works directly with investor/borrower to obtain initial documentation sufficient for submission to underwriting or portfolio management. This includes reviewing loan package and structure to ensure it meets lending criteria.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum 2 years' experience in loan processing or similar role, preferably 1 year in private/hard money space
• Working knowledge of MS Office, specifically Outlook.
• Attention to detail
• Ability to apply critical thinking and problem-solving skills
• Works well in a fast-paced environment
• Strong organizational skills
• Strong verbal and written communication skills with excellent follow-up
• Highly self-motivated to learn new skills and concept
• Team player
• Ability and desire to work in a fast-paced, deadline-oriented environment