Inventory Coordinator

Inventory Coordinator

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started: Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now: We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; 60m to 180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There's never been a more exciting time to join HeliosX.

Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.

Come be a part of making our dream of easier and faster healthcare a reality!

The Opportunity

As our Inventory Coordinator, you will help to manage stock effectively, optimising availability to meet customer needs while adhering to stock holding targets and maximising space / utilization.

Your responsibilities will include implementing efficient inventory practices, establishing continuous / perpetual inventory accounting processes, whilst monitoring levels to prevent stockouts. You will engage with our stakeholders to align customer forecasts with inventory planning and procurement. Additionally, you'll need to maintain data integrity, ensuring accurate inventory records.

What You'll Be Doing

• Uphold and maintain high level of inventory management & coordination
• Accurately forecast and report inventory requirements to ensure optimal stock availability.
• Take responsibility for stock at allocated sites, including managing stock availability for customer service, working capital optimisation, and space utilisation.
• Manage aged stock and invoiced stock effectively, identifying opportunities to improve margin and reduce order quantities.
• Maintain a thorough understanding of purchased products, including pallet configurations and volume.
• Manage the ERP stock database of aged and invoiced stock in line with customer agreements, identifying areas for improvement and implementing necessary changes.
• Manage Stock Holding Agreements and ensure purchase order accuracy.
• Ensure effective cross functional/department collaboration
• Develop strong relationships and communicate effectively with management, procurement, logistics, and sales teams to manage working capital, optimise space, improve margins, and meet customer needs.
• Promote cooperation between our departments and Hubs across the group to enhance operational efficiency.
• Use controls & measures to ensure optimal performance & improvements
• Manage and achieve stock Key Performance Indicators (KPIs), continually identifying areas for improvement.
• Identify areas for margin improvement or inventory optimisation and liaise with management to take appropriate action.
• Manage records for inbound, outbound and transfer stock
• Forecast space requirements for different types of inventory (e.g. Temperature controlled, hazmat)
• Manage FEFO processes to eliminate finished goods wastage
• Maintain stock listings in ERP including weights / dimensions, SKU codes, barcodes and customer SKU information for B2B relationships
• Ensure data integrity to allow accurate stock counts
• Weekly and monthly inventory holdings in both value and quantity
• Comparing performance vs plan and identifying SKUs / categories to reduce stockholding to drive efficiency.

What You'll Bring to HeliosX

• You are comfortable working within a fast-paced environment, ideally within a startup or scale up operation, with the ability to prioritise tasks
• You use effective time management and organisation skills.
• You have the ability to learn and absorb new information quickly within a dynamic working environment
• You are able to work comfortably with a large number of product skus across multi-sites
• You stay at ease when working with a variety of product groups - varied value, volume, density, supply chains
• You use effective communication skills both verbal and written with variety of colleagues, supply base and occasionally customers
• You have strong numerical & data interpretation skills
• You use excellent analytical skills and attention to detail
• You have strong computing/systems-based skills including MS Office and a solid foundation of Excel spreadsheet familiarity/competency.
• You are skilled at problem solving and handling challenging discussions
• You have the ability to work on own initiative
• You are proactive approach to role
• You are comfortable in detailed cross functional working
• You have a good understanding of inventory management principles

Desirable:

• CIPs accredited & part or full qualified
• Minimum 2 years Inventory Control experience within an operational environment

Life at HeliosX

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• 12 days of Paid Time Off (not including 6 days paid holiday)
• Private Medical Insurance with United Healthcare
• Dental and Vision Care coverage with Guardian
• Enhanced parental leave
• Employer retirement contribution of 3% match through Guideline 401(k)
• Headspace subscription, with an option to add up to 5 friends or family
• Equipment needed for your role, ie. laptop and headset
• Free Kindle ebooks, and Audible subscription
• Access free HeliosX products and enjoy family discounts

Salary Banding $59,000 - $69,000 USD