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At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

Our Bakery Wrappers play a critical role in making sure every product that reaches the display case looks its best. As the final inspector before product hits the floor, you'll wrap, weigh, label, and stock with care and precision, ensuring our customers always find fresh, beautifully presented bakery items.

If you are detail-oriented, take pride in presentation, and enjoy being part of a hardworking bakery team, we'd love to have you on board.

What You'll Do

No two shifts are exactly the same, but here's what you can expect:

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Wrap, weigh, and label product accurately and apply merchandising labels
• Stock cases and rotate product with an emphasis on presentation
• Serve as the final inspector of product before it is displayed, ensuring quality and appearance standards are met
• Ensure signage is correct and that all advertised items are available, informing the Bakery Manager of any out-of-stock products
• Take customer orders at the bakery counter and answer the telephone promptly
• Assist the designer by decorating and writing on cakes in the designer's absence
• Assist the baker with pulling product from the freezer and dropping cookies, donuts, and similar items
• Practice proper sanitation procedures and keep the work area clean and organized at all times
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Your Skills

• Follow written, verbal, or diagrammatic instructions with attention to detail
• Add, subtract, multiply, and divide whole numbers accurately
• Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
• Work effectively as part of a team in a fast-paced bakery environment

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager; Baker; Apprentice Baker

Education and Experience

• High school diploma or equivalent required; Hy-Vee Food Safety program required
• Six months or less of similar or related work experience preferred

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast-paced role in a bakery environment where you will be on your feet throughout your shift. You will have continual exposure to cool temperatures and dampness, with frequent noise and occasional exposure to cleaning solvents and potential electrical hazards. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.