Client Engagement Specialist

In-Person | Career Growth | Bonuses | Training Provided- (Sales) – Orlando We are building our new Orlando Client Engagement Center and are looking for ambitious, coachable professionals who want to grow with us. This is not a customer service position; this is a performance-driven role responsible for guiding prospective clients through the consultation process, scheduling appointments, and helping families connect with the legal resources they need. In this inside sales opportunity, you will learn how to convert inquiries into appointments, guide prospective clients through the next step in their legal journey, and become part of a high-performance sales organization. No legal experience is required. We provide extensive training, coaching, and development. Responsibilities: What You'll Do • Speak with prospective clients who have contacted the firm seeking help • Build rapport and trust quickly • Ask thoughtful questions to understand client needs • Explain the consultation process and next steps • Schedule appointments with our attorneys • Collect consultation fees when appropriate • Follow up with prospective clients who have not yet booked • Maintain accurate records in HubSpot CRM • Participate in daily coaching and sales training Qualifications: Who Succeeds Here You may be a great fit if you have experience in: • Hospitality • Theme park operations • Hotel or resort sales • Banking • Inside sales • Appointment setting • Call center sales • Retail sales • Membership sales • Customer-facing service roles We are looking for people who are: • Competitive • Coachable • Positive • Resilient • Professional • Goal-oriented • Comfortable speaking with people all day What We Offer • Competitive base salary • Monthly performance bonuses • Commission opportunities • Extensive sales training • Career advancement opportunities • Direct coaching from experienced sales leadership • Opportunity to join a rapidly growing Florida law firm • Career Path • This role is part of the Client Engagement Team. Top performers will have opportunities to advance into: • Senior Client Engagement Specialist • Team Lead • Sales Supervisor • Client Engagement Manager As the firm continues its statewide expansion, additional leadership opportunities will become available. Compensation: $50,000 - $70,000 per year plus commission

• What You'll Do • Speak with prospective clients who have contacted the firm seeking help • Build rapport and trust quickly • Ask thoughtful questions to understand client needs • Explain the consultation process and next steps • Schedule appointments with our attorneys • Collect consultation fees when appropriate • Follow up with prospective clients who have not yet booked • Maintain accurate records in HubSpot CRM • Participate in daily coaching and sales training

Compensation:
$50,000-$70,000 per year