Store Manager

Assistant Store ManagerBorn in the DMV, Giant Food has proudly served our communities for over 90 years. From our first store on Georgia Avenue to becoming the #1 grocer in the Baltimore-Washington area, we've stayed rooted in what matters most-our people and our neighborhoods. Today, we operate more than 160 stores across D.C., Maryland, Virginia, and Delaware, continuing our mission to be the most trusted and loved local food retailer. At Giant, our purpose goes beyond the aisles. We actively partner with community organizations to enrich the lives of our neighbors and create meaningful impact where we live and work. When you join Giant, you become part of a culture built on three core commitments: Grow, Care, and Belong.If you love building teams, thinking on your feet and leading by example, a Store Leadership role is your chance to make an impact. You'll set the tone for our store, empower associates and keep everything running smoothly, so customers look forward to coming back. Experienced big-box supermarket managers and assistant managers are encouraged to apply.Giant is hiring Assistant Store Managers! We want proven, experienced store leaders with a passion for customer service and a knack for driving sales. ASMs are responsible for day-to-day operation and development of their store, including customer service, training and development of all store associates, labor management, inventory control, asset protection, shrink, store conditions, and performance management.Giant food has three ASM classifications, including Customer Service Manager (CSM); Non-Perishable Manager (NPM); and Perishable Manager (PM).What You Will DoGrow Our PeopleWe care deeply about people, enjoy diversity and develop talent to get the best out of all of usObsess Over CustomersWe delight our customers with innovative products and experiences that support a healthier future for people and planetWin TogetherWe collaborate across boundaries to deliver on our strategy and purposeLeadership & People ManagementCoaches, trains, and develops department managers and associatesDelegates effectively to Department Managers and holds teams accountableFosters engagement, morale, retention, and a positive work cultureCustomer Service ExcellenceModels and enforce high service standardsResolves escalated customer issues with professionalismEnsures a welcoming, clean, and customer-first environmentOperational ExecutionSupports daily store operations with consistency and accuracyEnsures compliance with company policies, Standard Operating Procedures (SOPs), and safety standardsManages opening/closing procedures, audits, and store readinessSales & Profitability ManagementDrives revenue through merchandising, promotions, and service executionMonitors Key Performance Indicators (KPIs), sales goals, and margin performanceIdentifies growth opportunities and implements action plansInventory & MerchandisingSupports in-stock position, ordering, and shrink controlEnsures planogram accuracy, product rotation, and presentation standardsCoordinates seasonal sets, pricing integrity, and visual executionFinancial & Labor ManagementSupports Manager with budgets, scheduling, expense controls, and payroll allocationAnalyzes reports and trends to maximize profitabilityMake data-based decisions to achieve operational targetsSafety, Compliance & Risk ManagementEnforces OSHA, food safety, and regulatory requirementsConduct store inspections, training, and corrective actionsMitigates loss, theft, and liability risksCommunication & CollaborationCommunicates expectations clearly across all levelsPartners with corporate, vendors, and cross-functional teamsConducts effective meetings, huddles, and performance discussionsProblem Solving & Decision MakingAddresses issues quickly and confidentlyUses sound judgment and data to make operational decisionsAnticipates challenges and implements proactive solutionsAdaptability & Change LeadershipSupports teams through new initiatives, technology, and policiesStay flexible in high-volume, fast-paced environmentsEncourages innovation and continuous improvementWhat You Will BringA bachelor's degree in business concentration, such as Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics, or othersPrior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail companyProficiency in scheduling, ordering, inventory, payroll, Profit & Loss (P&L) analysis, project management, and personnel managementKnowledge of employment law, interview techniques, and general retail hiring practicesExcellent communication, interpersonal, leadership, and organizational skillsThe ability to acquire and keep the confidence of associates, customers, and management alikeExperience managing an effective community relations programStaffers must be willing to work required hours, travel and take assignment within the regional business areas (Washington/Virginia/Maryland/Delaware)Salary range is between $64,800.00 - $81,000.00