General Manager

Job Description

Job Description

Job Title: General Manager

Department: Operations

Reports To : VP of Operations

Location: Lex Airport (Lexington, KY)

Salary Range: $65,000 per year

Job Summary:

The General Manager is responsible for leading daily operations at LEX Airport (LEX). This role ensures safety, regulatory compliance, operational efficiency, and team performance while representing Choice Aviation Services with professionalism and integrity.

Essential Duties and Responsibilities:

• Lead and oversee all airport station operations in alignment with company standards and aviation regulations.
• Develop and implement station-specific safety plans; actively participate in the Safety Management System (SMS).
• Monitor and analyze operational and financial reports to drive performance and manage costs.
• Ensure achievement of labor targets and staffing optimization through effective resource planning.
• Coach and develop station staff, ensuring high performance, training compliance, and succession planning.
• Build and maintain relationships with airline partners, vendors, airport authorities, and internal stakeholders.
• Support the hiring process in collaboration with HR by interviewing and recommending candidates.
• Approve expenditures within budget guidelines; identify and request capital investments as needed.
• Maintain strict adherence to SLA standards and safety protocols during all station operations.
• Communicate goals and station updates to frontline employees through ongoing engagement and feedback.
• Ensure all team members have system access and training to perform their duties effectively and compliantly.

Skills and Competencies:

• Leadership and people management
• Strategic thinking and decision-making
• Strong interpersonal and communication skills
• Analytical problem-solving
• Results-driven with risk management awareness

Qualifications:

• Bachelor’s degree preferred
• 2–5 years of relevant aviation or operations management experience
• Minimum 2 years of team leadership or supervisory experience
• Ability to manage, motivate, and develop staff
• Proficient in English (reading, writing, and speaking)

Physical Requirements:

• Ability to lift up to 50 lbs.
• Ability to stand, walk, or sit for extended periods
• Comfortable working in indoor and outdoor airport environments, including varying weather conditions

Choice Aviation Services is proud to be an Equal Opportunity Employer.