Hudson Oaks - Pharmacy Care Representative - Part time

Pharmacy Care Representative

As a Pharmacy Care Representative, you'll work in a team environment to provide superior customer service that exceeds patient expectations. Key responsibilities include providing superior customer service, working closely with Pharmacists, Pharmacy Technicians, and Pharmacy Care Representatives to provide excellent patient care, promoting greeting, asking, and thanking strategies, and handling written prescriptions and refill numbers. You will also manage prescription-related paperwork, use the RXEVO point of sale system, and direct customers to the counseling window for Pharmacist consultation. Additionally, you will maintain manual signature capture receipts, process customer transactions, and ensure proper prescription deliveries. You will participate in Rx screening events, flu shot scheduling, immunization scheduling, and future medication therapy management events. Inventory management duties include receiving OTC inventory, staging inventory, and ensuring proper stocking. Compliance and sanitation tasks involve adhering to HIPAA regulations, TSBP rules, and H-E-B SOPs, and maintaining a clean and organized work area. The position requires age 18+, experience in retail and pharmacy, strong communication and customer service skills, mathematical skills, PC skills, cash-handling skills, and the ability to work in a team environment. A high school diploma or GED is required, along with completion of all required training and certifications. The role involves working in a fast-paced retail environment, standing for extended periods, lifting heavy items, and fulfilling vision requirements.