Personnel Liaison (Staten Island Ferry)

Clerical Associate - 10251

Reporting directly to the Personnel Coordinator, the Personnel Liaison provides administrative and personnel support for the Staten Island Ferry Division. The incumbent assists with the administration of personnel activities while maintaining the highest level of confidentiality. Responsibilities include coordinating personnel actions; supporting recruitment and hiring efforts; preparing personnel documentation; maintaining personnel records; and serving as a liaison between the Division and the agency's Personnel Office. Assists the Director of Administration with human resource matters. The Personnel Liaison serves as a key resource to management and employees by ensuring the timely, accurate, and confidential administration of personnel transactions; supporting the Division's workforce planning, staffing, and recruitment initiatives; and performing other related duties as assigned.

Examples of typical tasks include assisting with the coordination and processing of personnel actions, including new hires, promotions, transfers, separations, and other personnel transactions. Collects, reviews, prepares, and processes personnel documentation through PAIRS and other agency systems while ensuring accuracy and compliance with agency and Civil Service requirements. Tracks vacancies and staffing activity; prepares job postings; researches Civil Service titles, title specifications, and hiring requirements; prepares and maintains division organizational charts; and supports recruitment efforts by screening and qualifying applicants, scheduling interviews, preparing interview materials, participating in interview panels, and reviewing interview documentation for completeness. Prepares Personnel Request Forms (PRFs) and other personnel action packages. Maintains confidential personnel files, records, and tracking systems, including headcount reports, probationary reports, performance evaluations, and personnel action logs. Coordinates probationary report requests and submissions, monitors reporting deadlines, and maintains the Division's probationary and evaluation tracking systems. Serves as the Division's liaison for employment verification requests and coordinates participation in DCAS job analysis panels, internship programs, career fairs, and other recruitment initiatives. Responds to employee inquiries regarding personnel policies, procedures, benefits, and employment-related matters, referring issues to the appropriate offices as necessary. Collaborates with the Division's Personnel Coordinator and the Assignment, Licensing, Timekeeping, Budget, Payroll, and agency Personnel Office staff to facilitate personnel transactions and ensure the timely processing of personnel actions. Assists management with personnel reporting, workforce planning, special projects, and administrative assignments; prepares and maintains workforce data and staffing reports; provides personnel coverage in the absence of the Personnel Coordinator; and performs other related duties as required.

Minimum Qualifications

Qualification Requirements: A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills

Preferred Skills: Demonstrated knowledge of, or experience with, human resources policies, procedures, personnel administration, and Civil Service rules and practices. Experience coordinating recruitment activities, personnel actions, and employee onboarding in a fast-paced environment. Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Visio. Experience using NYCAPS, PAIRS, PMS, and other City personnel and human resources systems is preferred. Excellent organizational, analytical, written, verbal, and interpersonal communication skills. Strong customer service skills with the ability to interact professionally and effectively with employees, supervisors, agency staff, and external stakeholders. Ability to prioritize and manage multiple assignments simultaneously while meeting deadlines and maintaining a high degree of accuracy. Strong attention to detail and the ability to analyze, prepare, and maintain personnel records and documentation. Ability to exercise sound judgment and maintain a high level of confidentiality when handling sensitive personnel information. Ability to work independently and collaboratively in a team-oriented environment while adapting to changing priorities.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.