Medical Office Administrative Associate (Day Shift)

Sentara Norfolk General Hospital Burn Trauma IntermediateCare - Medical Surgical Unit is hiring a Full-time, Day Shift, Administrative Associate.

Hours/Shift: Full-time, Day Shift, working 8-hour shifts on Wednesday, Thursday, Friday, and Saturday or Sunday.

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Education

• High School Grad or Equivalent (Required)

Experience

• Previous Experience working in a Fast-paced Environment (Preferred)

• Excellent Customer Service Experience (Preferred)

• Medical Office Experience (Preferred)

• Computer Savvy with Microsoft Office Skills (Preferred)

Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center, Medical Office

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.ed Imaging Center at Sentara Princess Anne Hospital is conveniently located in the heart of Virginia Beach and offers high-speed digital diagnostic equipment that provides faster and more precise results. The center provides one of the region's most advanced imaging technologies interpreted by board certified radiologists specializing in various areas of imaging.