Senior Software Developer - CRM

Teckhorizon Inc

Our Client is looking for a Senior Software Developer CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, .NET and custom CRM development.

The successful candidate will design, develop, integrate and support enterprise CRM solutions using both low-code Power Platform capabilities and custom development technologies.

Key Responsibilities

Design, develop, test, deploy and maintain Microsoft Dynamics 365 CRM solutions.
Develop solutions using Dynamics 365 Customer Service and Microsoft Power Platform.
Configure and customize Customer Service Workspace, case management and Knowledge Management functionality.
Configure Agent Experience Profiles, session templates, workstreams and routing.
Build Model-Driven Apps, Canvas Apps and Power Pages.
Develop custom PCF controls and server-side functionality using Liquid.
Design and develop solutions using Dataverse.
Develop custom Web APIs and integrations between Dynamics 365 and other Microsoft cloud technologies.
Develop applications and services using C#, .NET, ASP.NET and .NET Core.
Work with Entity Framework, Azure SQL and related Azure technologies.
Implement and support Azure-based integrations and cloud solutions.
Build and maintain DevOps CI/CD pipelines and deployment processes.
Participate in Agile development activities using Kanban/task boards.
Troubleshoot application, integration and production issues.
Prepare technical documentation, assessments, reports and solution documentation.
Collaborate with developers, architects, business stakeholders and other IT professionals throughout the SDLC.

Must-Have Skills

Strong experience with Microsoft Dynamics 365.
Strong experience with Microsoft Power Platform.
Experience with Azure solution design and development.
Dynamics 365 Customer Service experience.
Customer Service Workspace configuration.
Agent Experience Profiles, session templates, workstreams and routing.
Both low-code and custom Dynamics 365 development experience.
Dataverse design and development.
Power Apps including Model-Driven Apps, Canvas Apps and Power Pages.
Custom PCF controls.
C#, .NET, ASP.NET and .NET Core.
JavaScript.
Web API development and system integrations.
Entity Framework.
Azure SQL.
Azure DevOps and CI/CD pipelines.
Agile / Kanban development methodologies.

Nice to Have

Dynamics 365 and/or Azure certifications.
Experience with SaaS, PaaS and IaaS cloud service models.
Middleware and gateway experience.
Experience supporting enterprise application migrations and implementations.
AODA/accessibility knowledge.
Strong technical documentation and stakeholder communication skills.

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Vacancy posted 2 days ago

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