Cruise Reservation Specialist

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by The Destination Knot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $25,000.00/yr - $75,000.00/yr Title: Cruise Reservation Specialist Job Type: Full-time / Part-time / Remote Location: Remote (Work from Home) About Us: At Destination Knot, we specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries. Job Summary: We are looking for a detail-oriented and customer-focused Cruise Reservation Specialist to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients’ preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills. Key Responsibilities: Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements Process bookings and payments while ensuring accuracy and compliance with company policies Maintain strong relationships with clients by offering personalized service and follow-ups Stay updated on cruise line promotions, policies, and travel regulations Collaborate with cruise partners to secure the best deals and exclusive perks for clients Address client concerns and troubleshoot any booking-related issues professionally Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations Qualifications: Previous experience in travel sales, reservations, or customer service (preferred but not required) Strong knowledge of cruise lines, destinations, and travel industry trends Excellent verbal and written communication skills Ability to multitask and manage multiple bookings efficiently Sales-oriented mindset with a passion for helping clients plan memorable vacations Proficiency with online booking systems, CRM software, and Microsoft Office Suite Self-motivated and able to work independently in a remote environment Certification in travel or cruise industry (e.g., CLIA certification) is a plus Benefits: Flexible work schedule with remote opportunities Exclusive travel discounts and industry perks Ongoing training and professional development Career growth opportunities within the company How to Apply: If you are passionate about travel and enjoy creating unforgettable cruise experiences, we would love to hear from you! Apply today! Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Hospitality, Food and Beverage Services, and Retail Referrals increase your chances of interviewing at The Destination Knot by 2x Get notified about new Reservations Specialist jobs in Georgia, United States . Georgia, United States $20,000.00-$70,000.00 6 days ago Atlanta, GA $20,000.00-$70,000.00 1 day ago Travel Planning Assistant | Fully Remote Atlanta, GA $25,000.00-$65,000.00 7 hours ago Georgia, United States $40,000.00-$65,000.00 4 hours ago Georgia, United States $35,000.00-$65,000.00 1 week ago Executive Assistant (Remote Part-time or Full-time) Georgia, United States $27.00-$31.00 1 day ago Georgia, United States $40,000.00-$52,300.00 21 hours ago Atlanta, GA $38,000.00-$45,000.00 6 months ago Administrator, CVAS National Client Services Georgia, United States $23.00-$26.50 5 days ago Executive Assistant to SVP (Remote - Boston & Raleigh only) Part-Time Executive Administrative Assistant Executive Administrative Assistant to the Chief Revenue Officer (CRO) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr