Human Resource Specialist Employee Benefits

This position is located in the Benefits and Retirement Branch (BRB), Human Resources Operations Division (HROD), Office of Human Resources and Professional Development (HRPD), which is responsible for administering the employee benefits programs such as health, dental, and vision benefits, life insurance, long term care insurance, Thrift Savings Plan (TSP), flexible spending account program, federal leave program, length of service award, and new employee orientation on federal benefits. Minimum Qualifications To qualify for the Human Resources Specialist (Employee Benefits), position at GS-11/12, you must meet the following requirements by the closing date of this announcement. Specialized Experience (GS-11) To qualify for this position at the GS-11 grade level, candidates must also have at least one year of specialized experience equivalent to the next lower grade level (GS-9) by the closing date of this announcement. Specialized experience is demonstrated experience, which has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of this position. Experience must be in the normal line of progression or must be related to the work of the position advertised and must be reflected in resume. Specialized experience must include all of: Assists in research and assemble precedent setting decisions, report findings and make recommendations for operational improvements affecting employee benefits, preparing standard operating procedures and preparing documents and other types of correspondence; AND Participate in meetings with employees, managers, external agency officials and other individuals regarding various issues pertaining to employee benefits and to communicate program requirements, processes and procedures; AND Knowledge of the automated personnel and payroll systems (HR Connect, NFC, FHR Navigator, eOPF) to retrieve employment and benefits enrollment data, as well as make inquiries, input documents and calculate service computation dates, retirement annuity benefits and military service deposit; AND Understands the laws, regulations, policies and procedures relating to the various retirement systems (CSRS, FERS, LEO), TSP, Social Security system, Medicare, health and life insurance programs, length of service award and retirement recognition to answer routine questions from employees, assist them with their concerns and problems and to refer them to other resources, i.e., BRB senior specialists, and TSP, FSA, BENEFEDS, Social Security; AND Understands the mission and functions of the Bureau and its organizational structure and of common occupations within the Bureau to verify retirement system coverage (law enforcement officer versus non-law enforcement officer), special pay entitlement and for the coordination of providing employee recognition. Specialized Experience (GS-12) To qualify for this position at the GS-12 grade level, candidates must also have at least one year of specialized experience equivalent to the next lower grade level (GS-11) by the closing date of this announcement. Specialized experience must include all of: Independently research and assemble precedent setting decisions, report findings and make recommendations for operational improvements affecting employee benefits, preparing standard operating procedures and preparing documents and other types of correspondence; AND Knowledge of the automated personnel and payroll systems (HR Connect, NFC, FHR Navigator, eOPF) to retrieve employment and benefits enrollment data, as well as make inquiries, input documents and calculate service computation dates, retirement annuity benefits and military service deposit; AND Understands the laws, regulations, policies and procedures relating to the various retirement systems (CSRS, FERS, LEO), TSP, Social Security system, Medicare, health and life insurance programs, length of service award and retirement recognition to answer routine questions from employees, assist them with their concerns and problems and to refer them to other resources, i.e., BRB senior specialists, and TSP, FSA, BENEFEDS, Social Security; AND Understands the mission and functions of the Bureau and its organizational structure and of common occupations within the Bureau to verify retirement system coverage (law enforcement officer versus non-law enforcement officer), special pay entitlement and for the coordination of providing employee recognition; AND Managing federal health benefits, federal life insurance, Thrift Savings Plan (TSP), flexible spending account program, military service deposit, length of service awards, and new employee orientation and as such, must have thorough familiarity with these programs and their policies and associated procedures. Your resume must support your responses to the application questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume. After you submit this application, you will receive an e‑mail informing you that a USA Hire assessment is required of you. You will have 48 hours from the closing date of this announcement (06/18/2026) to complete the assessment as this assessment is part of your application. #J-18808-Ljbffr Bureau of Alcohol, Tobacco, Firearms, and Explosives