Floor Manager

OVERVIEW:

Di an Di is looking to hire a FLOOR MANAGER to join our team. We are a 65+ seat Vietnamese American restaurant located in Greenpoint, Brooklyn and we just celebrated our 9 years in the neighborhood!

Brought to you by first-generation Vietnamese Americans, Di An Di is a Vietnamese restaurant and bar with a focus on modern Vietnamese fare. Our name is an endearing Vietnamese phrase between friends and families that translates to “Let’s go eat.” 

Di an Di features high-quality, locally sourced Vietnamese food that's rooted in tradition but served in a creative setting that looks and feels quintessentially New York.

THE ROLE:

The Floor Manager acts as a leader of the Service team under the Assistant General Manager and General Manager. The Floor Manager upholds our values, our systems, policies, service and hospitality standards This is a service focused role. The floor manager is responsible to help push forward the service and beverage aspects of the restaurant, and is responsible for helping to create a space where employees are respected, safe, and able to focus on working at their very best and elevating each and every shift while creating memorable guest experiences. 

The Floor Manager is responsible for the oversight and taking the lead of daily services, both AM and PM shifts, as well as facilitating opening and closing duties. This Floor Manager oversees 5 services a week and owns the services they run. 

They will work closely with the General Manager to ensure daily success in service while ensuring the success of the team, the happiness of our guests, and contributing to the overall health of the business.

RESPONSIBILITIES INCLUDE: [but are not limited to]

• Manage and COACH the service staff to encourage their development
• Active participation in weekly management meetings.
• Follow HR management protocols and model best practices. 
• Present and working service five shifts per week [combination of AM and PM shifts, weekend availability required]]
• Engage staff on beverage, food & service knowledge.
• Get the restaurant ready for service each day, engage the team with knowledgeable preshifts 
• Receive, store and organize daily deliveries: linens, beverage product, paper goods, etc. 
• Assist in ordering of dry goods, paper goods and smallwares.
• Be the lead problem solver on the floor, owning the shifts you work

• Excellent communication skills.
• Food Protection Certificate for NYC DOH compliance.
• Minimum of three years experience as a server or bartender in multiple establishments.
• Proficient in reservation platforms, Indesign, Microsoft Office and Google drive.
• Experience managing employees is required
• Ability to stand/walk for 10+ hours per day as well as accomplish heavy lifting.
• Able to work flexible hours as necessary to manage and operate the restaurant effectively, including weekends, opening shifts, and closing shifts as needed.

We look forward to hearing from you! Please let us know why you think you would be a good fit and what you bring to the table!

We provide equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Compensation: DOE, dining discounts

Hours expected per week: 40