Senior Customer Success Manager Global Growth & Strategy

Karbon is seeking a Senior Customer Success Manager to own a portfolio of accounting firms, driving retention, expansion, and value realization. You will connect customers with Product and Revenue teams, turning insights into strategic roadmap input and measurable outcomes. You’ll lead renewal strategies, identify cross-sell opportunities, and improve Net Revenue Retention while expanding product adoption and customer success metrics across your portfolio. #J-18808-Ljbffr