Ping Engineer
$75 - $80 per hourPyramid Consulting, Inc.
Immediate need for a talented Ping Engineer . This is a 06+ Months contract opportunity with long-term potential and is located in Charlotte, NC (Hybrid ) . Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 26-17957 Pay Range: $75-$80/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities : As a Ping Engineer, you will serve as a subject matter expert in the Ping Identity suite, leading the design, implementation, and operational support of PingFederate, PingAccess, and Ping Directory across enterprise environments. You will architect and deliver identity solutions that leverage industry-standard security protocols including OAuth 2.x, SAML, and LDAP, ensuring they meet both functional and non-functional requirements for performance, security, and reliability. Operational Excellence in CIAM and Fraud Engineering You will own and drive operational excellence across CIAM and fraud engineering domains, ensuring that identity and fraud prevention platforms are highly available, resilient, and continuously improving. This includes establishing and monitoring key performance indicators and service level objectives for all CIAM services, proactively identifying risks and vulnerabilities, and leading efforts to remediate issues before they impact customers or the business. You will lead level 3 incident management and response activities for CIAM and fraud-related events, serving as a technical escalation point during high-severity incidents. You will drive thorough post-incident reviews, ensuring root cause analysis is completed, corrective actions are tracked to closure, and learnings are shared broadly to strengthen the platform. You will maintain detailed runbooks, operational playbooks, and disaster recovery documentation to support rapid and consistent incident response. You will establish and champion a culture of proactive platform health management, leveraging observability tools such as Dynatrace to build comprehensive dashboards, alerts, and automated remediation capabilities. You will define and enforce standards for logging, tracing, and monitoring across all CIAM and fraud engineering services to ensure full operational visibility. You will drive continuous improvement initiatives across the CIAM and fraud engineering landscape, including capacity planning, performance tuning, platform hardening, and regular security assessments. You will collaborate with security, risk, and compliance teams to ensure that identity and fraud platforms meet regulatory requirements and internal control standards, including those related to data privacy, access governance, and audit logging. You will collaborate across technical disciplines — including application development, cloud infrastructure, security, and enterprise architecture — to integrate identity solutions seamlessly into the broader technology ecosystem. This includes working with containerized environments on OpenShift and AWS EKS, as well as supporting identity capabilities delivered through Transmit Security. You will champion Agile software development methodologies, actively participating in sprint planning, backlog grooming, and iterative delivery. You will advocate strongly for unit testing, test-driven development, and automated testing practices, helping to establish and uphold quality standards across the team. You will work within a modern cloud and DevOps environment, leveraging AWS services, infrastructure-as-code tooling such as Terraform, and observability platforms such as Dynatrace to ensure platform health and operational excellence. You will utilize automated build and deployment pipelines, Git-based source control, and Gradle for build automation as part of a mature CI/CD practice. Key Requirements and Technology Experience: Must have skills: Ping Identity Suite (PingFederate, PingAccess, PingDirectory) Identity & Access Management Protocols To be successful in this role, you will bring deep hands‑on experience with the Ping Identity suite, specifically PingFederate, PingAccess, and Ping Directory, along with a strong command of OAuth 2.x, SAML, and LDAP security protocols. You will have a solid background in Java development and the Spring Framework ecosystem, and be comfortable working with RESTful APIs, OpenAPI specifications, and data formats including JSON, XML, XSD, and XSLT. You will have demonstrated experience driving operational excellence within a CIAM or identity engineering context, including incident management, SLO/SLA ownership, observability, and platform reliability engineering. Experience collaborating with or working within fraud engineering teams to build identity-aware fraud detection and prevention capabilities is highly valued. You will have experience working in containerized environments using OpenShift or Amazon EKS, and familiarity with cloud platforms including AWS. Experience with relational and NoSQL databases, including Oracle, PL/SQL, and MongoDB, is expected. You will demonstrate strong leadership and interpersonal skills, with the ability to communicate complex technical concepts clearly to both technical and non-technical audiences. You are analytical, detail-oriented, and bring a genuine passion for technology and solving real-world problems through innovative engineering solutions. Experience with Transmit Security is strongly preferred. Familiarity with risk-based authentication, behavioral biometrics, and fraud signal integration is a strong plus. Prior experience in financial services or a highly regulated industry is advantageous, particularly where identity and fraud controls are subject to rigorous compliance and audit requirements. Identity & Security: PingFederate, PingAccess, Ping Directory, Transmit Security, OAuth 2.x, SAML, LDAP Fraud & Risk: Risk-Based Authentication, Adaptive Access Controls, Behavioral Analytics, Account Takeover Prevention, Credential Stuffing Detection, Fraud Signal Integration Data & Integration: Oracle, PL/SQL, MongoDB, JSON, XML, XSD, XSLT, JAXB Operational Excellence: SLO/SLA Management, Incident Response, Runbook Development, Observability, Platform Reliability Engineering, Capacity Planning, Security Assessments Our client is a leading Insurance Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here. #J-18808-Ljbffr
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