Service Advisor Manager

Benefits Employee discounts on automotive services and parts. Collaborative and supportive work environment with a focus on teamwork Opportunities for career growth and advancement within our established Competitive salary based on experience and qualifications. 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance Wellness resources Parental leave 401(k) Competitive salary Position: Service Advisor Manager Location: East Bay, CA Type: Full-Time Overview We are an independently owned and operated auto repair shop in California, seeking a highly skilled and experienced Service Advisor Manager to join our team. This is a confidential opportunity for a dynamic professional who takes pride in overseeing operations, ensuring top-tier customer satisfaction, and maintaining high standards of service quality. Responsibilities Lead and manage daily shop operations, ensuring efficiency and productivity. Oversee and support staff, fostering a professional and customer-oriented environment. Maintain high standards for service quality, customer care, and operational excellence. Build and maintain strong relationships with customers, ensuring satisfaction and repeat business. Develop and implement operational procedures to streamline workflow and improve efficiency. Handle customer inquiries and concerns with professionalism and tact. Collaborate with team members to achieve business goals and targets. Qualifications Extensive experience as a Service Advisor Manager in medium to large-sized auto repair shops. Proven leadership and team management skills. Strong work ethic, reliability, and a sense of responsibility. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Customer-focused mindset with a commitment to delivering exceptional service. Benefits Competitive compensation package (commensurate with experience). Opportunities for professional growth and development. Supportive and collaborative work environment. Confidentiality Note All inquiries and applications will be handled with the utmost confidentiality to protect the privacy of both applicants and our organization. We look forward to hearing from talented professionals eager to take on this rewarding leadership role. #J-18808-Ljbffr Automotive World Inc