Armed Security Site Supervisor

Job Description

Job Description

OverviewEKG Security, Inc. focuses on our clients and our employees. Without people, we would not exist. We are currently seeking an Experienced Armed Security Site Supervisor. Our mission is to provide customized services for people and organizations. Not only do we customize our service, but we also focus on customizing how we lead our employees. Our goal is to provide a family-oriented and team environment where individual employees recognize their value and they value others.If you are a retired law enforcement officer or military veteran, we value your service & desire the opportunity to work with you. If your goal is to be a part of an organization that values its people, leads, and trains them, then EKG Security, Inc. is for you!EKG Security, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Positions may require you to perform the following regularly during a shift:Lift and/or carry up to 50 lbsReach over your head with 10-25 lb loadsClimb stairs with loads up to 50 lbsWalk and stand for long periods of time, climb stairs & laddersType or work at a keyboard or desk Job Description: Position: Armed Security Site Supervisor Location: Pooler, GA Pay: $24/hrShift: Monday-Friday 7am- 4pm Job Overview:EKG Security is looking to hire a highly skilled and experienced Armed Security Site Supervisor to join our team in the Atlanta Metro Area. The Armed Security Site Supervisor role is accountable for the day-to-day operations, including training, disciplining, and terminating staff.The Security Site Supervisor will be responsible for overseeing and managing a VIP security account, ensuring the delivery of high-quality security services, and maintaining strong client relationships. The successful candidate will deeply understand security operations, risk management, and client engagement.A key aspect of this role is building, improving, and maintaining relationships with the Clients. As the Security Site Supervisor, you are the face of the property. High energy, personable, outstanding communication skills, and security experience leading a team is a must. This role maintains weekly operating schedules and completion of payroll for assigned security personnel.A day-to-day on-site schedule is Monday- Friday 7:00am-4:00pm, and provides after-hour emergency response as required. Key Responsibilities:RESPONSIBILITIES:Supervise the day-to-day security operations of an assigned client siteManage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development, and supportEnsure the client site is provided with high-quality security services to protect people and propertyBuild, improve, and maintain effective relationships with both clients and employeesCoordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer serviceEnsure all required reporting and contract compliance requirements are metAssure regular communication of issues or programs with the ClientHandle any escalated security issues or emergencies appropriatelyOther management responsibilities as determined by leadershipCommunicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing, and hiring quality candidatesDevelop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)Assure communication of policies, company announcements, and job openings through a consistently updated READ file at each siteMeet all contractual scheduled hours with a minimum of unbilled overtimeCoordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet EKG Security's corporate training standardsDevelop/maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staffManage uniforms, equipment, supplies, and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklistsTake a proactive role in communicating with the client and meeting his needs; meet regularly, listen to issues, and provide security and technical expertise and solutions. Ensure complete customer satisfactionLicensing requirements are subject to state and/or local laws and regulations and may be required before employment.Capability to learn and utilize scheduling, payroll, and billing systems.Enforce EKG Security policies as outlined in the handbooks, executive memos, and on the portalQualifications and Requirements:Previous Contract Security, facilities management, military or law enforcement experience requiredValid armed security guard license, meeting state regulations. Must have 3-5 years of management/operations/supervisory experience.Ability to develop and grow customer relationshipsOutstanding interpersonal and communication skillsExperience in hiring, developing, motivating, and retaining quality staffAbility to work in a team-oriented management environment with the ability to work independentlyAbility to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basisPrevious payroll, billing, and scheduling experience preferredAbility to work in a team-oriented management environment while having an entrepreneurial attitudeKey Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for ResultsExpectations include one or more of the following essential job functions:Using proper body mechanics while performing dutiesRemaining alert and aware of the surroundingsAbility to think clearly during crisis or high-stress situationsDemonstrate ability to work with others and interact appropriatelyCommunicate effectively with other members of staff and the management team.Use a computer or tablet with advanced competence to include:Guard tour systemCamera monitoring system.Microsoft Office applicationsScheduling and timekeeping software Required Experience, Education & Licenses:Valid armed security guard license, meeting state regulations. Potential additional certifications like CPR, First Aid, or firearms proficiency. Ability to pass any State-required training or other qualifications for licensingPossess a valid driver's licenseMeaningful and verifiable work historyMinimum 2 years of verifiable security experience Required Skills:Proficient computer skills including Microsoft Office, Google Apps, HR software, time-entry software, scheduling software, and learning management system softwareAbility to utilize client monitoring equipment (guard tour, badges, cameras)Effective oral and written communication skillsActive listening skillsAbility to assess and evaluate situations effectivelyAbility to identify critical issues quickly and accuratelyAttention to detailManage personnel, including schedulesOperate radio or telephone equipment and console monitors Additional requirements:Must be at least 18 years old or the minimum age required by the StateMust be a US citizen or foreign citizen authorized to legaly work in the United StatesMust have a mobile phoneMust have an e-mail addressMust have access to reliable/self-owned transportation that allows for short-notice responseMust be able to provide, upon offer of employment, a DD214 discharge document with discharge status (if applicable) Physical Requirements and Environment:Minimal to no work in extreme temperatures is expected, however, some situations may require outside work in extreme temperaturesWorking on computer, sitting, telephone usage, driving, standing, walking/conducting rounds when necessaryStanding, walking, bending, light lifting, limited stretching,g and reaching BenefitsEmployee benefits include:Paid Time Off (Vacation and Sick)Health InsuranceDental InsuranceVision InsuranceShort and Long Term DisabilityLife Insurance #WHYEKGDrug Screen, Criminal Background Check, Motor Vehicle Background Check, Educational Background Check, and Employment History Check