Clerical Assistant

Employment Type: Full time Shift: Description: Department: Mercy Heart Location: Trinity Health Ann Arbor Status: Full Time 40 hours per week Minimum rate of pay: $16.92 Note: This is a fully on-site role This position may be filled as a Patient Access level I or level II based on the prior work experience and matched qualifications of the selected incumbent. Total Rewards and Benefits: Competitive compensation, DAILYPAY Benefits effective on Day One! No waiting periods. Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability Retirement savings plan with employer match and contributions Colleague Referral Program to earn cash Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country Tuition Reimbursement Summary Performs general clerical functions for management team. Provides support for personnel record maintenance, e.g., processing paperwork, filing, record audits. May provide back-up for various staff, e.g., Office Manager, Receptionist. Participates in departmental projects and quality improvement initiatives. REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE High school diploma or GED required. Minimum of 1-2years general office experience required, preferably in a health care setting. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Performs clerical functions in an accurate and timely manner, including word processing. Maintains personnel files; processes Human Resources paperwork; performs personnel record audits to assure completeness and accurateness. Takes responsibility for clerical support of departmental projects, e.g., revision of policy manuals. Participates in performance improvement activities; inputs data for client service questionnaire. Participates in orientation and training of new employees. Obtains and distributes beepers for all staff. Acts as a resource to staff regarding clerical functions and general office information. Takes and transcribes minutes of various staff and branch meetings. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit You can also follow Trinity Health on LinkedIn.