Program Manager, Career Investment Division (FC-C)

Job Description

Job Description

Position Overview: FORCECOM Career Investment Division (FC-C) Program Manager

• Position Title: Program Manager, Career Investment Division (FC-C)
• Customer / Command: U.S. Coast Guard (USCG) Force Readiness Command (FORCECOM)
• Primary Work Locations: FORCECOM Headquarters, 300 East Main Street, Norfolk, VA 23510, and USCG Headquarters, Washington, DC (Telework/remote arrangements permitted upon Contracting Officer approval and Program Office concurrence)
• Operating Hours: Monday through Friday, 0730 to 1700 EST (Occasional evenings/weekends may be required based on mission needs)
• Level of Effort: Full-Time 
• Security Clearance / Suitability: Tier 1 Investigation (SF-85) for HSPD-12 / Common Access Card (CAC) credentialing; candidate must be eligible for a Secret security clearance

Position Summary

The FC-C Program Manager serves as the primary contractor leader, coordinator, and strategic liaison supporting the United States Coast Guard FORCECOM Career Investment Division (FC-C). This role directly enables statutory and policy initiatives under Executive Orders, the National Defense Authorization Act (NDAA), the Coast Guard Authorization Act (CGAA), Force Design 2028 (FD28), and the Train to Win (TTW) campaign. The Program Manager provides overarching project management, analytical rigor, administrative oversight, and interagency collaboration across high-impact workforce programs, including the Military to Mariner (M2M) Program , the United States Naval Community College (USNCC) , Civilian Career Management (CCM) , Voluntary Credentialing / Credentialing Assistance (CA) , Advanced Education (AE) , and Tuition Assistance (TA) .

Duties & Responsibilities

1. Division Project Management & Operational Oversight

• Provide project management lifecycle oversight for FC-C division responsibilities, ensuring adherence to project plans, milestones, quality standards, and established deadlines.
• Directly support and interface with the FC-C Division Chief, FC-C Deputy Division Chief, and Government Program Managers on strategic initiatives, resource allocation, and program execution.
• Provide continuous operational leadership and coordination support to contractor project managers and senior analysts across related task areas.
• Support the development, tracking, and execution of Plans of Action and Milestones (POAMs) across all active and emerging FC-C project portfolios.

2. Program Execution: M2M, USNCC, and Credentialing

• Assist M2M, USNCC, and FC-C Program Managers in assessing training efficacy, analyzing operational bottlenecks, and recommending actionable policy and program oversight solutions.
• Coordinate and oversee data analysis and written recommendations to maintain and enhance information published on the Coast Guard Credentialing Opportunities On-Line (CG COOL) interface, liaising directly with external COOL contractors.
• Collaborate with the National Maritime Center (NMC), Department of Defense/War, and other partner agencies to identify credentialing barriers and evaluate training curricula to bridge qualification gaps.
• Support student database administration, cohort tracking systems, and interagency coordination through the USNCC Liaison and Navy representatives.
• Support the integration and maintenance of modern education management platforms, including the Air Force Automated Education Management System (AFAEMS) and associated learning databases.

3. Data Analytics, Governance & Reporting

• Review, analyze, evaluate, and report on division accomplishments in both statistical, operational, and financial terms.
• Compile, draft, edit, and deliver weekly reports and executive summaries for the FORCECOM Career Investment Division.
• Prepare executive briefings, white papers, presentations, and updated marketing/strategic communication materials for senior USCG leadership.
• Maintain electronic files, libraries, and records within USCG-approved IT repositories and SharePoint collaboration portals.

Required Minimum Qualifications (Mandatory)

• Education: Four (4) year Bachelor’s degree from an accredited college or university (Preferred disciplines: Business Administration, Education, Public Administration, or related field).
• Experience: Minimum of three (3) years of experience in project management, project support, data analysis, or administrative functions directly related to education or training programs.
• Demonstrated Capabilities: Demonstrated resume-backed experience in:
• • Quantitative and qualitative data analysis.
  • Executive report development, briefing preparation, and technical documentation.
  • Task tracking, milestone governance, and POAM execution.
  • Collaborative work within a multi-stakeholder, interagency, or military/civilian matrixed environment.
• Software Proficiency: Advanced proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook, Teams, and SharePoint) and Adobe Acrobat.
• Communication Skills: Superior written and verbal communication skills.

Preferred Qualifications & Certifications

• Advanced Data Tools: Proven experience leveraging advanced Microsoft Excel features (e.g., complex formulas, PivotTables, advanced modeling, data cleansing) and Microsoft Power BI for dashboards, business intelligence, and portfolio insights.
• Domain Experience: Prior professional experience supporting military voluntary education (VOLED), military-to-civilian credentialing pathways (M2M/USMAP/COOL), or federal workforce development programs.
• Certifications: Project Management Professional (PMP) or CAPM certification is highly valued (though not mandatory).

Security, Clearance & Compliance Mandates

• Clearance / Suitability: Must be able to successfully obtain and maintain a favorably adjudicated Tier 1 Background Investigation (SF-85) and an FBI fingerprint check for USCG Common Access Card (CAC) issuance via MP ICAM / CVS. Must possess eligibility for a Secret security clearance.
• Access Control: Candidate must be able to satisfy RAPIDGate credentialing protocols for routine physical access to Coast Guard Headquarters facilities.
• Information Handling: Must sign a DHS Non-Disclosure Agreement (DHS Form 11000-6) and complete mandatory initial and recurring training regarding Controlled Unclassified Information (CUI), Personally Identifiable Information (PII/SPII), and DHS Privacy standards.
• Professional Services Clause: Must operate strictly within non-personal services boundaries; candidate takes tasking and operational supervision solely from company management, performing duties under federal guidelines without conducting inherently governmental functions.

Our mission is to empower our clients to achieve sustainable success through efficient, cost-effective, and scalable solutions that drive significant performance improvements. We believe in delivering value-driven results and fostering a culture that attracts and retains top talent to provide scalable, adaptable services.

Company Description

Our mission is to empower our clients to achieve sustainable success through efficient, cost-effective, and scalable solutions that drive significant performance improvements. We believe in delivering value-driven results and fostering a culture that attracts and retains top talent to provide scalable, adaptable services.