Professional Billing Applications Analyst I-III (Remote/Hybrid)

Applications Analyst I-IIIClinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.As we grow our team, we are looking for individuals who believe the patient is always #1.Why work for us?Competitive pay which matches your abilities and experienceHealth coverage for you and your familyA generous number of vacation days per yearA robust wellness plan and health club discountsContinuing education assistance to grow and further your talents403(B) plan with company matchingThe Applications Analyst I position at Clinica Sierra Vista is dedicated to supporting the configuration, implementation, and maintenance of the Epic electronic health record (EHR) system Resolute Billing Application Analyst. This role is critical to ensuring that our healthcare providers and staff access accurate, reliable, and efficient systems that enhance patient care and operational workflows.Essential Functions:Key Responsibilities:Assist in configuring and customizing the Epic EHR system based on user requirements.Collaborate with clinical end-users to gather and understand application needs and workflows.Provide tier 2 support for end-users, responding to inquiries and troubleshooting issues related to Epic applications.Participate in the testing and validating new Epic features, updates, and enhancements.Assist in the development of training materials and documentation for end-users.Collaborate with technical teams to identify and resolve Epic application issues.Participate in system upgrades, patches, and maintenance activities.Learn and adapt to new Epic modules and functionalities as they are introduced.Contribute to process improvement initiatives related to Epic application usage and workflows.Requirements:Bachelor's degree in healthcare informatics, Computer Science, Nursing, or a related field (or equivalent experience).5+ years of Epic experience, including successful implementations and optimizations.Epic certification required (e.g., EpicCare Ambulatory, Cadence, Resolute, or other relevant modules). Preferred (Charge Router, Claims, PB Remittance/Payment Posting, Data Courier).Proficiency in Epic application configuration, workflow design, and system optimization.Strong analytical skills for troubleshooting and resolving complex application issues.Proven leadership experience in EHR/Epic projects, training, and team mentorship.Excellent communication and collaboration skills to work with stakeholders at all levels.Deep understanding of clinical workflows, revenue cycle processes, and healthcare regulationsMust be able to work a full-time schedule.Must be able to pass all pre-employment screening (background check, drug tests, and references).Must be able to comply with organizational behavioral standards.Physical Requirements:Bending/Twisting 20%Walking 30%Sitting 20%Push/Pulling 0%Reaching Overhead 0%Driving 10%Standing 10%Repetitive Motion 10%Must be able to lift up to 20lbs.Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in the healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!