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Client Service Representative

Mount Laurel Animal Hospital

Full-Time Customer Service Representative - Mixed Animal Veterinary Office

We are seeking a friendly, dependable Full-Time Customer Service Representative (CSR) to join our mixed animal veterinary team. This role is the first point of contact for clients and is essential to delivering compassionate service and supporting daily hospital operations.

Responsibilities include:
  • Greeting clients and patients in person and by phone
  • Scheduling appointments and managing client communications
  • Maintaining accurate client and patient records
  • Processing payments and handling check-in/check-out
  • Supporting veterinarians and technicians to ensure smooth patient flow
Qualifications:
  • Strong customer service and communication skills
  • Ability to multitask in a fast-paced environment
  • Comfort working around animals
  • Basic computer skills
  • Veterinary or medical office experience preferred
Position Details & Benefits:
  • Full-time schedule (including some evenings and/or weekends)
  • Benefits available after 90 days, including:
    • Health, dental, and vision insurance
    • Paid time off (PTO)
    • Employee pet care discounts
    • 401(k) with employer contribution
    • Continuing education opportunities

Join a supportive, team-oriented practice where you can make a meaningful impact for pets and their families.
Vacancy posted 2 days ago
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