Research Phlebotomist/Data Entry (Chandler)

Job Description

Job Description

About Us:

Arizona Liver Health (ALH) is dedicated to driving high standards of care and advancing medical innovation through leading clinical trials, ensuring patient safety and regulatory compliance, and generating high-quality clinical data. Our network of multiphase, multitherapeutic research, standard of care, and VEN Centers sites is staffed by skilled providers, research, clinic, pharmacy, and patient outreach professionals. ALH operates state-of-the-art facilities and programs to meet the evolving needs of clinical research and overall patient treatment.

Job Summary:

Arizona Liver Health/Arizona Clinical Trials is looking for qualified candidates for the Research Phlebotomist/Data Entry position in Chandler.

Compensation: $23 - $26 per hour, depending on experience  

Status: Full-time

Essential job functions/duties:

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Data Entry:

• File documents in the binder (I.e., subject source, labs)
• Enter clinical research data into appropriate fields.
• Transfer data from paper formats via computer, recorders, or scanners
• EDC entry
• Review and edit data to ensure completeness and accuracy of information; follow up with subjects to resolve problems or clarify data collected.
• Answer Queries
• Serve as back up for pharmacy and lab
• Curate data directly from clinical research
• Analyze statistical and graphical Data.
• Conduct clinical research study visits when assigned.
• Audit research trials
• Prepare documents and charts for subject visits.
• Assist patients with surveys
• Perform vital signs, arthrometric measurements, transient elastography, and EKG's
• Quality control research visits and informed consent before screening visit is over
• Confirm correct IP prior to dispensation
• File the signed copy in the subject binder
• Obtain and print procedural/imaging reports for review by the investigator
• Print labs and prepare for Investigator to review
• File lab results to subject binder or where required
• Ensure W-9 and medical release forms are signed by subjects annually
• Conduct clinical research study visits when assigned
• Audit research trials
• Prepare correspondence, documentation, or presentation materials on findings
• Assist with the management of study supplies and order resupply
• Perform miscellaneous job-related duties as assigned
• Request medical records prior to visit and print for filing as needed
• Plan, schedule, and confirm of subject research visits as needed
• Update CTMS as needed
• Maintain training as needed including but not limited to GCP, IATA, EDC, Protocol training,
• Delegation of Authority and others as required 

Phlebotomy:

• Ensure adherence to protocol during study conduct and performing specific administrative and clinical procedures
• Prepare patients before drawing blood
• Explain blood draw procedures to patients and answering any questions about the process
• Follow all health and safety protocols and procedures to maintain sanitary work areas
• Gathering medical testing materials, including needles, sample vials, blood storage bags and test tubes
• Verify patient information and labeling blood samples properly
• Obtain blood specimens from patients per laboratory orders by performing venipunctures and finger sticks, process medical laboratory tests and document results
• Update patient information in the organization's database
• Help nervous or frightened patients remain calm during blood draws
• Review the laboratory schedule and verify and complete orders. Identify the patient and confirm the correct patient record. Monitor and resolve orders in the electronic medical record and/ or subject source for clinical research
• Complete appropriate laboratory forms documenting tests performed and providing diagnoses correlating to tests performed
• Complete lab requisition forms and produce appropriate labels for forms and specimen tube
• Enter patient demographics, tests performed, or other required information on the lab requisitions
• Keep an inventory, order and maintain adequate laboratory supplies
• Clean and maintain the laboratory including equipment
• Maintain records and documentation for proficiency testing and to meet COLA and CLIA requirements and regulations
• Serve as a back-up for clinical team members as needed by controlling patient flow, performing EKG tests, obtaining blood pressure measurements, documenting vital sign
• Work with Providers and Clinical Research Coordinators and following their directions
• Answer research queries as designated by CRC's

Education & Experience:

• High School Diploma or GED required
• Associate Degree or Bachelors degree preferred
• Professional certification in phlebotomy from a recognized program
• At least 1 year of clinical research experience as a clinical research coordinator and experience working in a medical center or private practice is strongly preferred
• Experience using CTMS system and EDC program

Knowledge, Skills, Abilities:

• Excellent communication and problem-solving skills
• Advanced written and verbal communication skills
• Ability to work effectively with a lead study coordinator on multiple assignments, in a fast paced, multi-tasked environment, exercising sound judgment in setting priorities with a strong attention to detail
• Bilingual - Spanish preferred
• Demonstrated ability to multi-task.
• Demonstrated excellent organizational skills.
• Ability to communicate effectively both orally and in writing.
• Demonstrated experience working as part of a team.
• Relevant subject matter knowledge.
• Ability to successfully draw blood from patients with minimal or no complications
• Empathy and interpersonal skills for working with patients
• Detail-oriented and committed to ensuring patient confidentiality
• Data entry and computer skills
• Strong attention to detail
• A thorough understanding of clinical research requirements, principles of GCP, and biomedical research ethics.
• Interpersonal and communication skills—interact effectively with professional and administrative staff, sponsor, regulatory representatives, patients, potential subjects and referral sources.
• Ability to provide all employees and research subjects with an excellent service experience by consistently demonstrating professional decorum.

Travel requirements:

• Some interoffice travel may be required with use of company vehicle or mileage reimbursement

Benefits & Perks:

• Health, Dental, Vision (with HSA plans and employer contribution)
• 2 weeks PTO
• 5 days Sick Time
• 7 Company holidays + 2 Half-days
• 401K with company match
• Short & Long Term Disability
• Educational Assistance
• Shared company vehicles for required travel

EEO statement

It is the policy of the Institute for Liver Health DBA Arizona Liver Health and Arizona Clinical Trials to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate. 

Notice to Staffing Agencies: It is our policy that any and all contact with third party staffing or recruitment vendors come through our Talent Acquisition Team directly. We have an established and preferred network of contracted partners that we engage if and when we deem it necessary. We request that staffing agencies refrain from repeatedly contacting our hiring managers or employees directly. Unsolicited resumes, onsite solicitations, and inquiries will not be considered or responded to. Overly persistent and pushy inquires may also be blocked across our network as spam. Thank you for your understanding and cooperation.