Supervisor

Responsibilities Creates a high‑energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on the sales training process to ensure the highest level of service and sales. Proactively resolves consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind; partners with the store manager on elevated consumer issues. Participates in the training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy, programs and other associate responsibilities. Partners with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent; delivers formal performance feedback in partnership with store management. Efficiently handles cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards and performing store procedures in compliance with store policy. Works with the Store Manager, Associate Manager and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily. Supervises the store team in the absence of another member of management. Complies with all Levi's® Stores policy, procedure, and programs, and follows directives of store management. Qualifications Enjoys being busy and juggling multiple tasks, accomplishing multiple tasks in a fast‑paced and deadline‑oriented environment. Is a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging. Is a self‑starter with a growth mindset, enjoys learning new tools and is adaptable to new initiatives. Has progressive retail leadership experience and proven skills in supervising, coaching and training. Has ability to work a flexible schedule to meet the needs of the business, including evenings, weekends and holidays. Can perform all essential job functions and lift up to 40 pounds; may stand, walk, kneel, squat, crouch, bend, stoop, talk and hear. May reach with hands and arms, type, reach overhead, climb ladders. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Has reliable transportation. Has a high school diploma or GED (preferred). Benefits 401(k) match: $1.25 for every $1.00 contributed up to 6% of pay. Five hours of paid volunteer time per month with nonprofit organizations. Product discount of 60% off regular‑price merchandise. Paid Family Leave. 3 weeks paid time off in the first year, growing to 4+ weeks thereafter. Immediate medical, dental and vision coverage; free medical premiums with Live. Paid volunteer hours and charity donation matching up to $2,000 yearly. 50% employee discount on Levi's products. 125% match on 401(k) up to 6% (retirement). Opportunities to advance within Levi's, Dockers and Beyond Yoga. Location Palo Alto, CA, USA Employment Type Full time Compensation The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $18.80 – $31.30 per hour, varying with experience and qualifications. We may ultimately pay more or less than the posted range based on several factors, but we will pay at least the required minimum. The amount earned within the wage range will be based on education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales metrics, business needs and other factors. Your total rewards package will include competitive pay, incentive plans and a wide array of benefits such as paid leave, life and disability insurance, 401(k) match and health care coverage. Equal Opportunity Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected class, and we have established a continuing affirmative action program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training and all other terms and conditions of employment. #J-18808-Ljbffr FashionUnited