To-Go Specialist

Description Join the team at Ramen Tatsu-Ya Memorial City! Perks Include: Flexible Scheduling Paid On-the-Job Training Advancement Opportunities (promotions from within) Free Meals During Shifts Employee Referral Rewards (50% on first paycheck, 50% on second paycheck) Discounts offered at all Tatsu-Ya locations Family Meal Benefits: Sick Time Off for full-time employees (5 days) Medical, Dental, and Vision Insurance (based on hours worked) What is the job? As a To-Go Specialist, you play a critical role in delivering an exceptional ramen experience for all pickup and third-party orders. You are the final quality check point between the kitchen and the guest, ensuring every order is accurate, organized, and packed to Tatsu-Ya standards. What You’ll Do: Greet pickup guests promptly, verify order details, and provide a friendly, efficient handoff Ensure all to-go items—including ramen, sides, bombs, garnishes, utensils, and drinks—are packed correctly and completely Perform final quality checks on every order, including broth levels, packaging integrity, labeling, and presentation Coordinate closely with BOH and FOH teams to manage ticket flow, rush orders, and accurate wait times Maintain an organized and clearly labeled to-go staging area and pickup shelf Monitor and restock to-go supplies such as bowls, bags, stickers, utensils, ramekins, and labels Assist with opening and closing duties, including tablet setup, station organization, and cleaning Maintain cleanliness and follow all food safety, sanitation, and allergen protocols Work with urgency and purpose to support high-volume service while maintaining accuracy and hospitality Requirements: Must be 18+ years old Valid Food Handlers certification (TABC only if required by location) Ability to work in a fast-paced environment and lift 25–50 lbs Ability to stand for prolonged periods and move efficiently throughout the restaurant Ready to be part of the team behind every perfectly packed bowl? #J-18808-Ljbffr