Service Manager

Are you a results-driven leader with a passion for performance management? Join Safran Aerosystems as our Repair Station Manager in Milwaukee, where you will have a direct impact on operational excellence and business growth. About the Role As the Repair Station Manager, you will oversee all aspects of our FAA 145-certified facility, driving top‑tier operational performance across teams including repair technicians, customer service, supply chain, and continuous improvement. You will be accountable for meeting and exceeding targets in On‑Time Delivery (OTD), quality, HSE, and financial performance (Sales, EBITDA, cash flow). Key Responsibilities Lead, coach, and empower a high‑performing team to achieve ambitious operational goals. Develop and execute strategies aligned with Safran’s global objectives to drive continuous improvement, operational efficiency, and innovation. Ensure the highest levels of regulatory compliance and safety (FAA 145, company and legal standards). Maintain ownership of the site’s P&L, driving profitability, sales growth, and robust financial health. Build strong relationships with key customers and support commercial teams in achieving sales targets. Steer infrastructure and capability development projects to secure sustained business excellence. What We’re Looking For 15+ years of relevant experience; proven track record in managing complex, regulated operations (preferably within the aerospace or industrial sector). Demonstrated expertise in leading MRO (Maintenance, Repair & Overhaul) operations, with focus on performance management—including On‑Time Delivery (OTD), Shop Processing Time (SPT), production costs, and operational KPIs. Exceptional leadership, decision‑making, and communication skills. Strong business acumen with experience managing budgets, P&L, and driving performance improvement. Comprehensive knowledge of regulatory environments (FAA145, a strong plus). Ready to lead our Milwaukee team to new heights? Apply today and help shape the future of aerospace repair and performance at Safran Aerosystems. Why Safran Join a global leader recognized for innovation, operational excellence, and a commitment to developing leaders. This is a unique opportunity to take the helm of a high‑impact operation and make your mark. Knowledge and Skills Aviation/Aerospace Component Repair Knowledge including CMM, Quality systems and manuals Knowledge on the major production management basics and theory Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Competencies Communication Proficiency Team management Computer Proficiency (Microsoft Suite) Process Oriented Business and Financial Acumen Decision Making Organizational Skills Problem Solving/Data Analysis Results Driven Technical Capacity Time Management Education and/or Experience Four years of college or completion of university program certificate; or minimum five (5) years related experience and/or training; or equivalent combination of education and experience. A&P License preferred Communications Skills Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to read, analyze and interpret Aeronautics International regulations and standards Ability to perform public presentation, reporting and synthesis Ability to communicate with the authorities and certifications auditors, and with the Management regarding the quality system, audits findings and continuous improvement plan. Ability to coordinate Quality, Environment, Health and Safety actions plans Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to create presentations suitable to all levels of audience that may be required Ability to effectively present information to top management, public groups, and/or boards of directors. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regular attendance is an essential job function. Most work is conducted from a sitting position, however, both standing and walking are required as well as ability to talk and hear. The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. Ability to travel – including international travel – approximately 15% of the time #J-18808-Ljbffr