Maintenance Engineer

Maintenance EngineerNAMAN HOTELS owns and operates over twenty hotels, ranging from select service and full service, to extended stays. We build and manage only the best brands. We proudly fly Hilton, Hyatt, and Holiday Inn/IHG flags. We operate hotels throughout North and South Carolina. We also have several properties currently under construction, which will be opening in the near future. At NAMAN, we fly the best flags, build the best hotels and employ the best people. This simple, yet proven strategy has allowed us to deliver exceptional results to our stakeholders, investment partners, owners, associates, and most importantly; our GUESTS!The Maintenance Engineer will play a key role in overseeing, coordinating and assisting in the maintenance activities of the hotel. Ensures repair, preventative maintenance, and engineering activities are completed as directed, and also supports or monitors capital repair and renovation projects. Effectively and professionally communicates with co-workers, guests and management staff. Follows company policies and procedures. Ensures all fire and safety inspections are completed, and any discrepancies are corrected. Responsible for the safety of the department and building. Administers the preventative maintenance program as required. Completes training regarding safety, security, department procedures, and service guidelines. Conducts training of co-workers and subordinates as needed. Provides a professional image at all times through appearance and dress. Meets with vendors and suppliers to discuss the scope of, and products and materials used in, repair activities. Obtains pricing and bids, or develops cost estimates as directed. Must be available to drive to local stores, to pick up last minute supplies. Supervises and maintains and repairs fire and life safety systems, room equipment, HVAC, plumbing and electrical systems, kitchen appliances, refrigeration equipment, pool equipment, lighting, laundry equipment, and other systems/equipment as directed. Performs skilled repair and maintenance operations using power tools, hand tools, welding equipment, etc. Monitors tool inventories. Monitors supplies, budget expenditures and places orders with approved vendors as needed. Maintains working spaces in a safe and clean condition.Position Requirements: Two or more years of maintenance, construction or related experience – hotel or multi-family experience preferred. Technical or engineering degree/certification from a recognized technical school or institute is preferred. Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results. Must comprehend and understand complex maintenance systems such as electronic door locks, make up air systems, laundry equipment, tankless water heaters, HVAC systems. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, "owning" and solving problems as necessary. Must be effective at listening to, understanding and clarifying concerns and issues raised by associates and guests. Approach all encounters with guests and associates in a friendly, service-oriented manner. Comply and encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Long hours are sometimes required. Strenuous work- exertion up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand for long hours at a time. Will be required to work nights, weekends and holidays. Will be required to work in fast paced environment. Will be required to be on call when away from work within 30 minutes response time.Location: Hilton Garden Inn Charlotte Airport