Receptionist

Job Description

Job Description

Job Title: Receptionist

Employment Type: Seasonal position from late January through mid-April

Schedule:

• Tax Season (Late January – April 15):
• Mon, Tue, Wed: 8:45 AM – 7:30 PM
• Sat: 8:45 AM – 3:30 PM
• Possibly fill in for other shifts, if available
• Potential for working Mon-Friday part time position once income tax season is over

Position Overview:

We are seeking a friendly, organized, and reliable receptionist to support our office during the busy income tax season. This role is critical in ensuring smooth client interactions and efficient front office operations. This is a great job for people who get bored during the wintry months and are looking for extra income.

Key Responsibilities:

• Answer and direct incoming phone calls and respond to email inquiries
• Schedule, confirm, and manage client appointments
• Retrieve and respond to voicemail messages
• Greet clients with a pleasant and professional demeanor
• Prepare and organize client folders
• Maintain and file client records accurately
• Update and manage data input sheets
• Process and log client payments for completed tax services
• Monitor and order office supplies as needed
• Minor office maintenance such as emptying office trash cans and shredders
  

Qualifications:

• Excellent verbal and written communication skills
• Strong attention to detail and organizational abilities
• Proficient using office technology (phone system, email, scheduling software, handling electronic card payments etc.)
• Ability to maintain a cheerful and professional demeanor under pressure
• Prior receptionist or administrative experience preferred

Company Description

TJD Financial Services, established in 2019, provides professional personal income tax preparation services with a commitment to accuracy, personalized service, and client satisfaction. Proud recipient of The Trentonian "Readers' Choice" Award for "Best Tax Preparation" for five consecutive years.

Company Description

TJD Financial Services, established in 2019, provides professional personal income tax preparation services with a commitment to accuracy, personalized service, and client satisfaction. Proud recipient of The Trentonian "Readers' Choice" Award for "Best Tax Preparation" for five consecutive years.