Warehouse & Order Fulfillment Associate

Job Description

Job Description

Warehouse & Order Fulfillment Associate

Location: Richmond, VA
Pay: Competitive, Starting at $19/hour
Schedule: Full-time | Day Shift

Our client is seeking a Warehouse & Order Fulfillment Associate to support daily warehouse operations and ensure customers receive accurate, on-time shipments. This role is essential in receiving, storing, picking, packing, and shipping products—all while maintaining exceptional accuracy, organization, and quality standards.

If you’re dependable, detail-oriented, and thrive in a fast-paced warehouse environment, this is an excellent opportunity to join a collaborative team focused on customer satisfaction.

Key Responsibilities

Order Fulfillment & Shipping

• Pull, pack, and ship customer orders with speed and accuracy.
• Ensure all orders are shipped safely, correctly, and on schedule.
• Prepare custom kits and package special orders for key accounts.

Receiving & Inventory

• Receive incoming product, inspect for accuracy, and store in designated locations.
• Inspect customer returns for accuracy and damage to determine acceptability.
• Perform daily cycle counts to maintain inventory accuracy above industry standards.
• Monitor warehouse supplies and resources to support operational goals.

Warehouse Operations

• Maintain a clean, efficient, and well-organized warehouse.
• Follow proper storage, staging, and labeling procedures.
• Support continuous improvement initiatives within the facility.
• Process certifications (material certs, compliance certs, certificates of origin).
• Complete documentation and maintain records according to quality requirements.
• Promote and maintain a safe working environment, identifying improvement or repair needs when necessary.

Team Collaboration

• Partner with Customer Service and Sales teams to ensure customers receive accurate, timely shipments.
• Work collaboratively with warehouse team members to meet shared goals.

Qualifications

• High School Diploma or GED required.
• Minimum 3 years of warehouse experience preferred.
• Proficiency with Microsoft Office; SAP experience a plus.
• Valid driver’s license with a clean driving record.
• Strong verbal communication and active-listening skills.
• Highly organized, detail-oriented, and able to multitask effectively.
• Ability to work independently and as part of a team.
• Comfortable using basic power tools.

Physical Requirements

• Ability to lift, carry, push, or move up to 50 lbs .
• Must possess a valid driver’s license.

Who Thrives in This Role

This position is ideal for someone who:

• Works well in a customer-focused, team-oriented environment.
• Is flexible, dependable, and committed to delivering accurate orders.
• Communicates clearly and actively listens to internal and external customers.
• Is a problem solver who adapts quickly to changing priorities.
• Has a “lifelong learner” mindset and strives for continuous improvement.

Why Work With Qualified Staffing?

• Competitive benefits including healthcare, vacation/holiday pay, and 401(k).
• One application gives you access to multiple job opportunities nationwide.
• Fast, friendly responses—typically within 24–48 hours.