Utility - Lakeview

Job Description

Job Description

About Shanty Creek Resort

Shanty Creek Resorts is committed to providing our guests with a unique “Up North” experience. Our friendly, caring team delivers exceptional service and genuine hospitality. We believe that building honest, long-lasting relationships with our guests, employees, neighbors, and environment is the foundation of our continued growth and success.

The Utility team member at Lakeview plays a vital role in maintaining a clean, safe, and welcoming environment for our guests. This position supports daily operations through cleaning, basic maintenance, and event setup, helping ensure a seamless guest experience. This role works closely with other departments to uphold service standards and operational efficiency.

• Perform routine cleaning of guest areas, restrooms, and common spaces

• Maintain cleanliness, organization, and safety standards throughout the property

• Assist with event setup and breakdown, including arranging furniture and equipment

• Respond promptly to guest requests and provide excellent customer service

• Identify and report maintenance issues or safety hazards

• Restock supplies and support overall operational needs

• Collaborate with team members to ensure efficient daily operations

• High school diploma or equivalent

• Ability to work flexible hours, including weekends and holidays

• Strong work ethic and commitment to guest service

• Previous experience in hospitality, custodial, or maintenance roles

• Basic knowledge of safety and sanitation standards

• First Aid and CPR certification

• Strong attention to detail and commitment to cleanliness

• Ability to follow safety procedures and protocols

• Effective communication and teamwork skills

• Strong time management and ability to prioritize tasks

• Basic maintenance knowledge (preferred)