Technical Instructor/Curriculum Developer

Job Description

Job Description

FYI - For Your Information, Inc. is an SBA certified, Woman-Owned Small Business and GSA schedule holder that is a premier provider of Human Capital, Training, and Information Technology services. We have won awards for being a Great Place to Work and continue to make ground-breaking advancements. For four years in a row, we have been on Inc. Magazine's 5000 list and was recently named one of Inc's 2024 Mid-Atlantic Fasted Growing companies.Position SummaryThe Technical Instructor / Curriculum Developer will develop and deliver comprehensive course content across a range of technical and leadership disciplines in support of the White House Communications Agency (WHCA) mission. Technical areas of instruction include Information Systems, Information Technology (Network+, Security+), Information Assurance, Satellite, Radio, Power, Switchboard, Mobile Communications Vehicles, TACS, WHTV, and Audiovisual systems. Leadership instruction covers Presidential, Vice Presidential, and First Lady Communications Officers, Military Aides, and Operations personnel. The instructor will integrate government-defined academic competencies and occupational skills into all curriculum, recommend and apply revisions to Government-owned course content, and adapt delivery methods, including Inquiry Based Learning (IBL), to accommodate diverse learning styles.Key Day-to-Day ResponsibilitiesCourse Scheduling & PreparationDevelop quarterly course schedules with the WTA Superintendent and publish those schedules within TEAMS/LMS.Develop methods of presentation, learning activities, and student assessment tools based on the established curriculum frameworks.Develop syllabus and matching online course pages such as SharePoint/Confluence pages to enhance student learning. Discuss organizational needs for additional learning outcomes with the WTA Superintendent prior to each class. Review organizational needs and learners' backgrounds relative to course objectives prior to each course.Assess learner's current skill level and compare results with course prerequisites where applicable. Modify learning materials to meet specific needs the of organization, learner, situation, or delivery tools without compromising original course design.Adapt recommended physical or virtual classroom set-up according to specific learner and organizational needs. Review pre-course communications with students (for example, course announcement, confirmation, description or agenda, prerequisites and pre-course assignments, system check activity, support/helpdesk information, and download instructions for materials).Instruction & Course DeliveryDevelop weekly lesson plans that sequence instruction to maximize competency development across technical and leadership programsConfirm course logistics, including scheduling, labs, scenario-based training, breaks, and material distributionEnsure all learning tools, equipment, and instructional materials are properly set up and functional prior to each classDirect online course delivery using available collaborative platforms as neededProvide student guidance and project support, ensuring sufficient hands-on practice with occupation-relevant equipmentIncorporate job-related health, safety, and fire-prevention topics into all instructionPrepare contingency plans for classroom disruptions such as power outages, connectivity loss, or military eventsMaintain classrooms in a neat and orderly condition at all timesCurriculum & Materials DevelopmentDevelop and maintain course outlines, lesson plans, syllabi, competency tests, and other instructional materialsProduce standardized course templates including learning objectives, outcomes, grading criteria, and resource requirementsDevelop written and digital instructional plans specifying objectives, competencies, experiences, and evaluationsParticipate in all curriculum reviews to ensure training content remains current and aligned with program requirementsMaintain a Curriculum Change Log in coordination with the Government to track all course revisionsStudent & Course EvaluationDesign performance rubrics and assessment metrics to evaluate student performance and course effectivenessAdminister quizzes, tests, final exams, and assignments using QuestionMark or equivalent assessment softwareDevelop and deliver End of Course Surveys aligned with Kirkpatrick K1, K2, and K3 evaluation levelsProduce quarterly Training Metrics Reports documenting student performance and course effectiveness findingsCompare learner achievements against established learning objectives to identify gaps and improvement areasAdminister and proctor CompTIA certification exams (Network+, Security+) within the WTA PearsonVUE Testing facilityContinual Improvement & CollaborationMeet with the WTA Superintendent before and after each course to review administrative and course-related informationParticipate in WTA Academic Council meetings to ensure relevant and current occupational practices are being taughtDocument meeting minutes in support of COE accreditation requirementsCollaborate with subject matter experts and document all course-related discussions including emails, memos, and callsCOE Accreditation SupportEnsure all course and program requirements are accurate, current, and consistent across all publicationsDigitally track and document all course and program revisionsSupport preparation, revision, and editing of documents required for the COE accreditation process and Self-Study ReportParticipate in COE Standards committee meetings and Self-Study Committee meetingsDocument faculty professional growth opportunities and provide student data and statistics as required for COE complianceeLearning DevelopmentDevelop and present an eLearning Development Plan with recommendations on course design, technology, and delivery (WBT/CBT)Design instructional, learning, and performance objectives for interactive technology-based trainingCreate supplemental instructional materials for existing classroom-based courses, including web-based aids and electronic performance support systemsInterview subject matter experts and conduct research to develop instructional contentDevelop lesson plans, handouts, examinations, and other instructional materialsConvert and distribute content through a managed system; monitor student progress via LMS (logins, time online, grade book, course completion)Conduct needs assessments and strategic learning assessments to support curriculum development and updatesAssess the effectiveness and efficiency of instruction based on usability, knowledge transfer, and student satisfactionDistance Learning ManagementEnsure compliance with legal, regulatory, copyright, classification, and accreditation requirements for federal educational programsRecommend maintenance procedures for learning resources (media, equipment, supplies, libraries)Provide technical support for all educational technology hardware, software, and delivery systemsEnsure all faculty meet or exceed minimum teaching standards and receive appropriate technology trainingImplement student identity verification processes for distance education registration, participation, and creditEstablish policies and procedures for security, privacy, and integrity of student data and courseworkMedia ServicesProduce a written media services plan covering all program delivery methodsMaintain a current inventory of media resourcesDevelop print and non-print instructional media to support students and faculty across all program objectivesEnsure media materials are accessible across platforms, including mobile devices, tablets, and traditional paper formatsRequired QualificationsCompletion of the appropriate military service instructor/facilitator certification course, OR National or state-level teaching certification, OR CompTIA Certified Technical Trainer (CTT+) - Classroom Trainer and Virtual Classroom TrainerCompTIA Network+ certified & CompTIA Security+ certifiedActive Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Yankee White (Presidential Support Duty) adjudication required at time of hireFYI's Benefits/Incentives: What is in it for you?Opportunity to work a hybrid work scheduleA knowledgeable, high-achieving, diverse, experienced, and fun team.The chance to be part of a rapidly growing company and the next success story.A competitive base salary with a loaded benefits package plus 401K.Tuition/education assistance, personal computer allowance, pet Insurance.