Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Representative

$33 - $38 per hour

Uline

Customer Service Team Lead

Pay from $33 to $38 per hour with significant growth and earning potential!

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.

  • Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success.

  • Provide feedback to management on processes improvements that increase efficiency and customer satisfaction.

  • Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching.

  • Handle escalated customer issues and provide weekly support for customer interactions.

Minimum Requirements

  • High School diploma or equivalent required. Bachelor’s degree preferred.

  • 3+ years of customer service experience.

  • 2+ years of experience in a leadership / supervisory role preferred.

  • Effective communication skills.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Café featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNMANC)

#ZR-ILCS

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Gurnee, IL vacancy
  •  ...Job Description Job Description Customer Service Representative Naval Station Great Lakes, IL 60088 On-Site Position 24/7/365 Flexibility   Do you have strong customer service skills? Are you looking for an opportunity to assist our Navy Sailors and their... 
    Suggested
    Local area
    Shift work
    Night shift

    Strategic Data Systems

    Great Lakes, IL
    3 days ago
  • $750 per week

     ...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for administrative assistant... 
    Suggested
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Gurnee, IL
    2 days ago
  •  ...will be a trusted category resource for customers and internal sales partners, helping businesses...  ...expert and recommending products and services aligned to their business needs. * Grow...  ...programs, and more! The salary range represents the expected compensation for this role... 
    Suggested
    Local area
    Shift work

    Staples, Inc. Careers

    Waukegan, IL
    2 days ago
  • $14 - $18 per hour

     ...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting... 
    Suggested
    Hourly pay
    Full time
    Part time
    Shift work
    Night shift
    Weekend work

    Walgreens

    North Chicago, IL
    1 day ago
  • $33 - $38 per hour

     ...potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly... 
    Suggested
    Hourly pay
    Local area

    Uline

    Gurnee, IL
    1 day ago
  • $22 per hour

     ...Customer Service Internship Paid Internship - Year-Round Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 $22 per hour Launch your customer service career with hands-on experience at a growing company. As a Customer Service Intern, you'll work alongside experienced professionals... 
    Hourly pay
    Full time
    Work experience placement
    Internship
    Work at office

    Uline

    Waukegan, IL
    15 hours ago
  • $27 - $32 per hour

     ...Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Customer Service... 
    Hourly pay
    Local area
    Shift work

    Uline

    Great Lakes, IL
    15 hours ago
  •  ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage... 
    Contract work
    Part time
    Local area

    Family Dollar

    Waukegan, IL
    1 day ago
  •  ...HD Supply Canada, Inc is seeking a Customer Care Associate II in Waukegan, IL to handle customer inquiries, process orders and quotations, and follow up to meet service goals. The role requires HS Diploma or GED with 2–5 years of customer service experience; proficiency... 
    Work at office

    HD Supply Canada, Inc

    Waukegan, IL
    1 day ago
  •  ...Job Description Job Title: Customer Service Representative (CSR) Departmen t: Operations Reports To: Store Management Exemption Status (FLSA): Non-Exempt Job Summary: The Customer Service Representative (CSR) delivers exceptional customer service to... 
    Flexible hours
    Afternoon shift

    Truenorth

    Waukegan, IL
    2 days ago
  • Job Title Outbound calls to schedule appointments. Woody Buick GMC of Gurnee

    Woody Buick GMC of Gurnee

    Gurnee, IL
    3 days ago
  •  ...Job Description Job Description Customer Service Representative – Insurance Agency We are an award-winning and nationally recognized insurance agency serving clients across Illinois, Wisconsin, and Michigan . Our agency focuses on protecting families and businesses... 

    Adrian Rivas Insurance Agency Inc

    Waukegan, IL
    12 days ago
  • $65k

     ...across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound...  ...for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets... 
    Full time
    Flexible hours

    Everett and Associates

    Great Lakes, IL
    1 day ago
  • $45 per hour

     ...ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and...  ...big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home... 
    Hourly pay
    Weekly pay
    Extra income
    Temporary work
    Part time
    For contractors
    Seasonal work
    Remote work
    Work from home
    Flexible hours

    GL1

    Waukegan, IL
    15 hours ago
  • $51.41k - $87.29k

     ..., you will embody the essence of our brand within designated partner retail stores, playing a vital role in influencing potential customers. Key Responsibilities Competitive hourly base pay and uncapped commissions, for generating new solar appointments. Full benefits package... 
    Hourly pay
    Flexible hours
    Afternoon shift

    NextGenEnergyJobs

    Waukegan, IL
    2 days ago
  •  ...Training & development Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered...  ...Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships... 
    Hourly pay
    For contractors

    Alejandro Pizarro - State Farm Agent

    Gurnee, IL
    19 days ago
  • $20 per hour

    Job Overview Pay rate: $20/hr We are seeking a dynamic and dedicated Sales/Customer Service Specialist to join our team. This role is pivotal in driving sales growth while delivering exceptional customer service across diverse channels. The ideal candidate will possess... 

    Express Employment Professionals - Cincinnati East

    Waukegan, IL
    15 hours ago
  • $65k - $100k

     ...Snap-on Sales Representative - Selling Direct to Industrial Corporations Snap-on Inc. is...  ...themselves on their ability to offer our customer "Business Partners" unique solutions. We...  ...team, you will not only provide superb service and innovative solutions to our... 
    Work at office
    Flexible hours

    Snap-on, Commercial & Industrial

    Waukegan, IL
    2 days ago
  •  ...looking for a driven Inside Sales Site Development Representative to help grow relationships with existing and prospective customer locations connected to our managed account...  ...* 1+ years of experience in sales or service in a business-to-business environment. * Experience... 
    Work experience placement
    Work at office
    Local area

    Staples, Inc. Careers

    Waukegan, IL
    2 days ago
  •  ...purchasing while delivering an outstanding customer experience. We're looking for...  ...sales while delivering exceptional customer service. Partner with Account Managers and Key...  ...opportunities The salary range represents the expected compensation for this role... 
    Work at office
    Local area
    Remote work

    Staples

    Waukegan, IL
    2 days ago
  • $38k - $55k

     ...superstar with a track record of exceeding targets and delighting customers? Do you thrive in a fast-paced and challenging environment...  ...industry, known for our innovative products and exceptional customer service. With years of experience and a reputation for excellence, we... 
    For contractors
    Work at office

    Bryan Solis - State Farm Agent

    Great Lakes, IL
    15 hours ago
  • Bryan Solis, State Farm Agent in Chicago, IL, is seeking a motivated Sales Professional to drive growth and acquire new customers. You will develop product knowledge, engage in consultative selling, build lasting client relationships, and strive to meet and exceed sales... 

    Bryan Solis - State Farm Agent

    North Chicago, IL
    3 days ago
  •  ...and achieving sales targets. Role and Responsibilities Sales and Customer Acquisition: Proactively identify and pursue new sales...  ...Product Expertise: Develop deep understanding of products and services to effectively communicate benefits and value propositions. Consultative... 
    For contractors
    Work at office

    Bryan Solis - State Farm Agent

    North Chicago, IL
    2 days ago
  • We're Hiring! We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to...
    For contractors
    Work at office

    Bryan Solis - State Farm Agent

    Great Lakes, IL
    3 days ago
  • $38k - $55k

     ...Are you passionate about providing exceptional customer service? State Farm is delighted to present an outstanding career opportunity as a Customer Service Representative (CSR) on Bryan Solis' team. We believe that Bryan Solis' team is the perfect fit for individuals who... 
    For contractors
    Work at office

    State Farm

    North Chicago, IL
    3 days ago
  •  ...based on the sales turnover generated by the Manufacturer's Representatives contracted by the FNA Group. In addition to directly supporting...  ...to liaise with our outside sales team, rep groups and customers for needed account information. The Industrial Sales Account... 
    Work experience placement
    Monday to Friday

    FNA Group

    Pleasant Prairie, WI
    7 days ago
  • $17 - $19 per hour

     ...follow-up. Build trust with Spanish-speaking and bilingual customers. Identify customer needs and recommend appropriate insurance...  ...our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of... 
    Base plus commission
    Hourly pay
    For contractors
    Work at office
    Weekend work
    Afternoon shift

    State Farm

    Waukegan, IL
    2 days ago
  •  ...perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast...  ...Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations... 
    Extra income
    Full time
    Part time
    Second job
    Work at office
    Flexible hours
    Night shift

    Domino's Franchise

    Beach Park, IL
    6 days ago
  •  ...Job Description Job Description Description: Office based sales position within the back-office team, acting as a Customer Service Associate. The person in this role is responsible for providing customer and sales support functions. The Customer Service Associate... 
    Work at office

    Kilcoy Global Foods

    Mundelein, IL
    10 days ago
  • $13 per hour

     ...Description Company Description Starting from $13/Hour Domino's Pizza is hiring immediately for Pizza Cooks/Customer Service Representatives. Part-time and full-time permanent positions are available Nights and Weekends Looking for something fast-paced... 
    Hourly pay
    Permanent employment
    Full time
    Part time
    Second job
    Immediate start
    Flexible hours
    Night shift
    Weekend work

    Domino's Franchise

    North Chicago, IL
    6 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!