Figure Skating Director Assistant Manager

Figure Skating Director &

Assistant Manager

Reports To: General Manager Position Type: Full-Time, Salaried Location: Vacaville Ice Sports, 551 Davis St. Vacaville, CA

Position Summary

The Figure Skating Director & Assistant Manager is a dual-role leadership position responsible for overseeing all aspects of the Skating Academy, camps, coaches, teams, competitions, and daily office operations. This position ensures a high-quality experience for skaters, families, staff, and coaches by combining program management expertise with strong administrative leadership. The ideal candidate is strategic, highly organized, and hands-on, capable of growing long-term figure skating programs while efficiently managing day-to-day business operations.

K E Y R E S P O N S I B I L I T I E S

Skating Academy Leadership & Instruction

Design, implement, and refine a comprehensive skating curriculum for all ages and skill levels.

Lead and mentor instructors by providing training, lesson plan support, and regular performance evaluations.

Track student progress through assessments, ribbons, and progress reports; communicate advancement recommendations to families.

Conduct individual development meetings with parents and skaters to discuss future skating pathways and program options. Manage all Academy registration, cancellations, credits, transfers, make-ups, and customer service needs.

Print rosters, monitor attendance, supervise Academy sessions (Tues/Thurs/Sat), and step in to teach as needed. Develop creative strategies to expand Academy enrollment and strengthen pipelines into advanced programs, teams, and camps.

Skating Camp Oversight & Execution

Plan, coordinate, and execute skating camps, including daily schedules, lesson plans, staffing, and rosters.

Recruit, train, and supervise camp instructors and support staff with ongoing feedback and performance management.

Create engaging and age-appropriate programs for all camp levels, including specialty camps for advanced skaters.

Manage all registration tasks, including parent communication, last-minute signups, transfers, and cancellations.

Maintain camp-related budgets, equipment inventory, craft materials, loaner gear, and ensure spaces remain organized and clean.

Develop creative program enhancements to increase enrollment and convert camp families into Academy skaters, competitors, and NorCal Elite skating team members.

Coaching Staff Management

Oversee coaching operations and ensure accurate, timely calculation and payment of commissions.

Maintain complete and up-to-date employment records, including insurance, SafeSport, ISI credentials, and contracts.

Provide training, continuing education, and performance guidance to maintain high coaching standards.

Coordinate scheduling across Academy, camps, private lessons, competitions, and special rink events.

Manage time-off requests and develop staffing plans to ensure adequate coverage.

Foster a professional, team-focused environment emphasizing accountability, consistency, and growth.

NorCal Elite Team Administration (Synchro & Theatre on Ice)

Manage all administrative operations for NorCal Elite teams, including rosters, schedules, communications, and team materials.

Oversee team finances: track team dues, collect payments, process coach payouts, manage expenses, and issue reimbursements promptly.

Maintain detailed financial records including receipts, budgets, outstanding balances, and payment histories.

Create and distribute team contracts, payment plans, season packets, and annual informational materials.

Complete all competition registrations accurately and on time.

Collaborate with coaches and management to maintain clear expectations, improve processes, and support team performance throughout the season.

Competition & Show Management

Plan and execute all figure skating competitions and shows (Ice Sports Champs, Solano Showcase, Cowtown Classic, Skate a Gift).

Secure sanctioning/endorsement, update announcements, manage pricing, and set up registration in EntryEeze.

Coordinate event logistics including schedules, skate orders, judges’ assignments, coach credentials, zamboni schedules, medals, trophies, decor, and equipment.

Partner with marketing and management to promote events and increase participation.

Manage all competitor communication, payments, refunds, music collection, and registration changes.

Lead the setup and breakdown of event stations and ensure adequate staffing and volunteer support.

Actively manage operations during events, ensuring smooth flow and quick resolution of issues.

Balance minimal coaching obligations during competitions to maintain full operational focus.

Management & Administrative Leadership

Oversee daily office operations, including staffing, training, scheduling, and customer service.

Train and supervise floor staff to ensure consistent, professional communication and policy compliance.

Create and implement new public skate programming such as games, mascot appearances and general announcements.

Maintain organized administrative systems including filing, financial logs, contracts, and operational records.

Handle facility communications: email, phone, in-person inquiries, internal messages, and customer concerns.

Ensure compliance with labor laws, company policies, and safety procedures.

Assist with hiring, onboarding, evaluations, and performance improvement for staff.

Prepare reports, track attendance, and support administrative tasks for programs, rentals, public sessions, and events.

Collaborate with leadership to enhance operational efficiency, team culture, and long-term planning.

Pro Shop Liaison

Assist with figure skate fittings and customer consultations.

Collaborate with the Pro Shop Manager on inventory adjustments and product recommendations.

Train staff on figure skating equipment needs and fitting basics to improve customer service and sales.

Marketing & Program Growth Collaboration

Partner with the social media coordinator to promote all figure skating programs.

Create strategies to maximize enrollment through digital marketing, print materials, community outreach, and parent engagement.

Research and implement improvements to program offerings and customer experience.

Additional Requirements

Serve as a positive role model for all staff, coaches, and skaters.

Support special projects, strategic initiatives, and cross-functional programs as assigned.

Maintain a clean, organized, and efficient work environment.

Must be available during Academy sessions, skate camps, and throughout the week for office hours and program oversight.

Availability full time Tuesday through Saturday, with some modifications to this weekly schedule based on events and competitions.

Q U A L I F I C A T I O N S

Extensive figure skating background, preferably with coaching, directing, or competitive experience.

Proven leadership, program management, and staff supervision experience.

Strong communication, organizational, and time-management skills.

Familiarity with ISI (required) and USFS (optional) standards, certifications, and competition operations.

Current SafeSport compliance, background check, and ISI certification required.

Proficiency in office software, scheduling systems, and digital communication tools.

Ability to work a flexible schedule including evenings, weekends, and holidays (Closed Easter, Thanksgiving, and Christmas Day).

CPR/First Aid certification preferred.

Salary: $22.00 - $26.00 per hour