Senior Account Manager

SmartBarrel is a start-up that provides time tracking hardware and software solutions to contractors across North America. With strong product-market fit, an amazing client base, and 100% organic growth to date, SmartBarrel is experiencing rapid growth and is eager to welcome talented, passionate individuals to help drive meaningful impact in construction.
About the role We are seeking an innovative and driven Senior Account Manager to join our team to create long-term relationships with our customers. The account manager will oversee and drive success amongst a portfolio of customers, develop new business from existing accounts, and actively seek new sales opportunities.
What you will be doing

• Develop strong relationships with customers, connecting with key business executives and stakeholders 
• Attend Tradeshows across North America and book 
• Answer client queries and identify new business opportunities among existing clients
• Ensure clients are satisfied and engaged with the product and services 
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Collaborate with the sales team to identify new sales opportunities 
• Negotiate agreements and renewal with the current client base
• Be a liaison between customer success and product development departments
• Customer site visits will include travel throughout North America 
• Work with clients on case studies, website reviews, and shared wins on social media
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Assist with client requests or issue escalations as needed

What you'll need

• At least three years of experience working as an account manager, key account manager, or sales account manager in the industry
• Construction Industry experience
• Extensive knowledge of marketing strategies, channels, and branding.
• Growth mindset – desire to continue to improve, simplify, scale new and existing processes
• Solid experience with Hubspot
• Excellent relationship building, listening, negotiation, and presentation skills
• Bachelor’s degree in business administration, Sales or similar field
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

What do you get in return?

• Equity
• Comprehensive benefits program, which includes unlimited vacation days, full medical health insurance, dental and vision
• Remote work 

Company Overview: SmartBarrel is a no fraud, no bullsh*t, excuse-free, and easy to use time tracking solution for contractors. Our innovative hardware and software solution uses AI-powered biometric facial verification to verify employees, providing accurate and reliable data while eliminating errors, payroll disputes, and compliance issues. The platform provides real-time check-in/check-out data for employee hours to keep payroll and job costing on track, giving contractors the ability to automate labor hour collection, verify headcount, control access, ensure safety and productivity, and access relevant insights and data. Learn more at SmartBarrel.io
Join our team and be part of the exciting transformation happening in the construction industry.