Field Support Technician

Seasonal Field Support TechnicianOur Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores at 29 locations in East Tennessee. Tasks include driving a moving truck, carrying equipment into the location, setting up kiosk, and location maintenance. Ideal candidate will possess knowledge of computer/tech installation. Seasonal position with opportunities for advancement and possible permanent position for the right candidate.Benefits include training and development, bonus based on performance, competitive salary, employee discounts, and flexible schedule.Perks include flexible schedule options, corporate discount program, professional development and continuous training, work in a fast-paced, innovative culture with an open and collaborative environment, and opportunities for advancement within the organization. You can also make a visible impact within the organization and more!What you'll do here includes assisting with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools. You will meet deadlines to ensure office locations meet our brand/marketing appearance standards. You will assist in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc. Other duties as assigned.Skills you'll bring for success include a driver's license required for those required to drive, preferred for those not driving. Reliable transportation, good interpersonal and communication skills, basic knowledge of computer functions and some technical skills, and customer service experience.Physical demand and work effort includes standing, walking, sitting. Must be able to lift, push, pull or carry up to 55 lbs. at one time. Must be able to hold, carry and move equipment, tools, and materials. Compliance with company policies and standards.At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that most taxpayers do not receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission, and it is a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year.