Front Desk Associate

Staybridge Suites / EVEN Hotel – Mayo Clinic Area | Rochester, MN Are you passionate about customer service and creating a welcoming guest experience? Join the team at Staybridge Suites / EVEN Hotel – Mayo Clinic Area as a Full-Time Front Desk Associate ! We're looking for a friendly, dependable professional to deliver exceptional hospitality across both day and evening shifts. Position Details Schedule: Combination of day and evening shifts (7:00 AM – 3:00 PM & 3:00 PM – 11:00 PM) Must be available to work weekends Status: Full-Time Pay: $16–$17 per hour Why Join Our Team? Competitive hourly pay Complimentary coffee during shifts Supportive, team-oriented work environment Growth opportunities within a respected hotel brand Flexible scheduling Key Responsibilities Greet guests and provide a warm, professional first impression Manage guest check-ins and check-outs efficiently Answer phone calls and assist with reservations Provide information about hotel amenities, local dining, and attractions Resolve guest concerns promptly and professionally Maintain a clean, organized front desk area Qualifications Previous customer service or hotel front desk experience preferred OPERA PMS experience required Strong communication and problem-solving skills Friendly, positive, and professional demeanor Reliable, organized, and self-motivated Ability to stand for extended periods (up to 8 hours) Valid driver's license with a clean driving record (required) Willing and able to work weekends Benefits & Perks Health, dental, and vision insurance options Paid vacation time 401(k) with up to 4% company match Welcoming, team-focused workplace culture About Us Staybridge Suites / EVEN Hotel – Mayo Clinic Area is conveniently located across from St. Mary’s Hospital in Rochester, MN. We pride ourselves on providing a comfortable, home-like experience for our guests, paired with exceptional service. Our team is energetic, caring, and committed to hospitality excellence. Apply Today If you're a people-focused professional who enjoys creating positive guest experiences, we want to hear from you! Apply now and start your hospitality career with a team that values you. #J-18808-Ljbffr