Parts Counterperson

Job Details: Job Location: Russ Darrow Waukesha Mitsubishi - Waukesha, WI 53186, Position Type: Full Time, Travel Percentage: None, Job Shift: Day, The Russ Darrow Group is seeking a reliable and detail oriented Parts Counterperson to join our Parts Department. This is a great opportunity for individuals with experience in customer service, retail, manufacturing, supply chain, or warehouse environments who are looking for steady first-shift hours, consistent income, and a team-oriented workplace. This role offers variety, daily interaction with customers and staff, and the chance to be an essential part of dealership operations in a fast-paced but supportive environment. Responsibilities Communicate with customers and dealership staff in a friendly and professional manner Answer phone calls and provide accurate price quotes and vehicle-specific parts information Process parts payments and ensure accurate billing Fulfill customer and technician orders from available inventory Input parts orders for daily shipment, delivery, or customer pick-up Track all incoming and outgoing parts to maintain accurate inventory records Locate and source parts when items are out of stock Use parts catalogs and manuals to identify the correct parts by vehicle make, model, and year About Us The Darrow Difference is the foundation of our success – and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees. What We Offer We believe in investing in our employees’ growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members. Benefits Competitive Compensation Plans Full Benefits Package Medical, Dental & Vision Saturday Lunches Flexible Work Schedule 401k with Company Match HSA with Company Contribution PTO from day one!! Growth and Advancement Opportunities Qualifications: Requirements Ability to work in a fast-paced work environment Detail-Oriented Focused on maintaining a high level of customer service. Valid driver’s license #J-18808-Ljbffr