HRBP/Payroll Manager - Escalon Client Services

Job Description

Job Description

Description

What You’ll Do:  
The ideal candidate will support the full scope of Human Resources responsibilities and partnership with the Escalon’s People Operations clients, handling both tactical and strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices.

You will grow, you will learn, you will see many different companies and industries, and you’ll work with a knowledgeable team! We are looking for enthusiastic team players with a strong client facing HR/people operations background who are excited to share and apply their knowledge with a premier roster of growing clients who lean on our team to provide them PeopleOps guidance and support.

Day-to-Day Responsibilities also include:  

• External Client Collaborations:  The primary responsibility of this role is to offer HR subject matter expertise to Escalon’s HR Operations client base.  
• General: Assist clients with all its HR needs while they focus on growing their business. Responsibilities can range from full-cycle HR to project based.
• HRBP Strategy: Accountable for developing and implementing HR strategies and initiatives aligned with the client’s overall business strategy; develop, and monitor overall HR strategies, systems, tactics, and procedures that enhances the client’s company growth.
• HR Administration & Compliance: Ensure clients have a strong HR infrastructure and ensure compliance. Provide recommendations and assist in creation of company policies to ensure consistency, compliance and efficiency (creating and writing employee handbooks, travel & entertainment policies…etc.), FSLA classifications and audit, support required employee training.
• Mergers & Acquisitions: Ensure clients are due diligence ready by providing best practices when services are started.
• HRIS Systems: Lead and/or partner with our People Support team to implement and administer all major PeopleOps related software systems including but not limited to HRIS, payroll, 401(k), benefits administration and performance evaluation.
• Benefits: Research, recommend, implement and perform benefits administration and management, including enrollments, terminations, claims resolution and invoice auditing. Assist in putting together a strategic benefits package (plan evaluations and selection, open enrollment planning, 401(k), LOA, COBRA, etc.). In addition, Escalon has its own benefits brokerage and the Benefits team can work in partnership with the HRBP on this effort.
• Onboarding/Offboarding: Recommend new hire orientation and termination processes and partner with the PeopleOps HR Support team to ensure completion.
• Payroll: Partner with Payroll team and oversee the implementation and/or process payroll processing for multiple clients in a timely manner and assist employees with questions.
• Serve as primary point of contact for assigned clients regarding payroll-related inquiries, concerns and requests
• Collaborate with cross functional teams including payroll processing, HR and finance to ensure accurate and on time payroll delivery
• Leave of Absence: Partner with clients to draft parental leave policies and customize and deliver each employee LOA packet, support employee questions, and ensure leave is compliant based on local, state, and federal laws.
• Employee Relations: Recommend, implement, and support clients with feedback process, and support employee relations questions, demands, grievances, or other issues.
• Performance Management: Assess needs and provide recommendation to design, customize, and implement performance management selection and processes, ensuring all employees receive timely and actionable feedback for applicable clients.
• Culture & Employee Relations: Assess, recommend, and develop programs designed to enhance employee morale and productivity, and recognize employees for their contributions to the company’s success. Assist with preventing and resolving concerns. Collaborate with managers to resolve issues and assist to prepare corrective action.

Must Haves: 

• Bachelor’s degree in Business Administration, Human Resources, Finance or a related field.
• Proven experience in payroll processing, client relationship management.
• Strong understanding of payroll regulations, compliance and best practices
• Proficient in using payroll software and Microsoft Office suite, Jira, ADP, Gusto, Paychex, and Quickbooks
• Must have 3+ years of human resources/people operations experience within a client facing, consulting capacity.
• Must have 3+ years with payroll/tax set up experience
• Brings 5+ years preferably as an HR business partner or HR manager.
• Must have knowledge of startup HR best practices, while thriving in an entrepreneurial environment.
• Strong business acumen and a passion for HR; people-oriented and results driven.
• Must have exceptional knowledge of local, state, and federal employment laws.
• Ability to exercise autonomy, independent judgment, and decision making; providing sound recommendation to clients to resolve issues and mitigate risk while providing excellent client delivery.
• Ability to hit the ground running with minimal training and oversight.
• Ability to handle pressure and manage multiple projects with frequently changing priorities and possess an eye for detail.
• Professional demeanor and excellent communication skills, both verbal and written.
• Strong interpersonal skills, high level of professionalism and integrity.
• Self-motivated, with a strong work ethic and demonstrated initiative with a sense of urgency.
• Knowledge of HRIS, Payroll and Recruiting systems (Gusto, Zenefits, Namely, Rippling, ADP, Paychex, Paylocity, Intuit, TriNet, Justworks, Sequoia, Greenhouse, Lever, etc.).
• While majority of the position is a work from home role, must be available for video calls and in professional attire (business casual).

Nice to Haves: 

• Experience with Mergers & Acquisitions and best practices & processes are preferred.
• Experience scaling and supporting venture and/or private equity backed companies preferred.
• Confidentiality: The ideal candidate should be able to maintain a high level of confidentiality when dealing with sensitive information.
• Multitasking abilities: The ideal candidate should be able to handle multiple tasks at the same time and prioritize them effectively.
• Adaptability: The ideal candidate should be able to adapt to changing circumstances and work well under pressure.
• Team player: The ideal candidate should be a team player and able to work collaboratively with others.
• Professionalism: The ideal candidate should be professional in demeanor, appearance, and behavior.
• Positive attitude: The ideal candidate should have a positive attitude and be able to maintain a good rapport with colleagues, clients, and vendors.
• Culture Advocate: The ideal candidate should have ideas and be able to implement experiences for the team.

We offer a variety of health benefits, all available on your first day of employment with us, to keep you and your family feeling fit and well. 

• Medical, Dental and Vision options
• Life and Disability 
• STD/LTD
• 11 Paid holidays each year 
• Flexible PTO
• 401K Retirement Plan

For nearly two decades Escalon has helped more than 5,000 companies across a range of industries to optimize their back-office processes. At Escalon, we deliver Essential Business Services to organizations so that owners and leaders can focus on the core of their business while Escalon takes care of the rest. We call it Escalon, And Done!  Escalon’s simple and intuitive technology and outsourcing solutions significantly reduce the administrative costs and time needed to perform FinOps, PeopleOps, and Risk “back-office” services. “And done” is our simple way to describe how we deliver high-quality, exceptional service to our clients. 

We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is an exciting, flexible and creative environment with opportunities for professional and personal growth. As our name indicates, working at Escalon is taking the step on the ladder to long-term career growth and ultimately meeting your personal career goals.  

If you share the Escalon values of free exchange of ideas, respect for differences and a keen focus on well-being we want to hear from you!