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Operations Supervisor

$70k

Drivo LLC

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development
Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top-notch service
to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a
supportive and collaborative work culture where your contributions are valued and recognized.
Why Choose Drivo Rent A Car?
Exciting Opportunities:
Enjoy competitive compensation, opportunities for advancement within the company.
Positive Work Environment:
Training and Development: Access ongoing training and development programs to enhance
your skills and excel in your role.

The ideal candidate possesses the following attributes:
  • Proven experience in a supervisory role
  • Strong leadership, communication, and interpersonal skills
  • Knowledge of car rental industry practices
  • Exceptional organizational and multitasking abilities
  • Ability to manage stress and handle challenging situations with composure
What you will do:
  • Manage day-to-day operations of the branch office
  • Supervise and delegate tasks to staff effectively
  • Maintain a safe and secure environment for customers and staff
  • Manage stressful situations to uphold excellent customer service
  • Provide exemplary customer service and effective problem-solving skills
  • Understand cost control and achieve individual sales goals
  • Monitor prices and set rates for walk-ups
  • Monitor shuttle bus timings for pickups and drop-offs
  • Keep overdue agreements and maintenance cars within company limits
  • Supervise employees across the entire location and specific operational functions
  • Take disciplinary action against employees for policy violations
  • Ensure employees meet or exceed company sales goals and customer service expectations
  • Maintain car quality control and overall location professionalism and cleanliness
  • Support company decisions and enforce directives from upper management
  • Participate in weekly company meetings and implement discussed strategies
About you:
  • High school diploma or GED
  • Minimum 3-year customer service or sales experience
  • Must be at least 21 and have a valid driver's license with a clean driving record
  • Experience meeting sales quotas or working in highly commissioned positions preferred
  • Ability to focus on different tasks and achieve results
  • Must be willing to wear company uniforms
  • Ability to communicate in English, speaking other languages including Spanish is a plus
Salary: $70,000per year + up to $500 monthly bonus + up to $3000 yearly bonus
Location: LGA and JFK Locations.
Our website: drivo.com

Vacancy posted 10 days ago
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